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Kore player outputs no sound

Discussion in 'Technical Issues' started by Camillo Jr, Nov 26, 2008.

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  1. Camillo Jr

    Camillo Jr NI Product Owner

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    I am working in Logic 7 w Leopard on an octocore mac. I've downloaded Kore player, installed the library and had Service Center go through the validation procedure. The player is now licensed.

    But I can't get any sound out of it. If I click the icon on the left that looks like a keyboard, next to the FX button, it gives me a bunch of patch names on the right. I click on them and nothing plays and nothing loads. I'm seeing patches like Lilac and Lost in Trees. Is that what I'm supposed to click on? What happens next? No other buttons are responsive (Display, control, learn, A, B, C etc or any other knobs). Either I am missing some basic thing here or it's not working for some reason.

    The midi input meter does light up when I play my controller.

    Any hints?
     
    Last edited: Nov 26, 2008
  2. ew

    ew Moderator Moderator

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    Have you run the player in standalone? If not, do so, reboot your system and rescan.

    Also, you need MIDI input to get the player to play; it's an instrument.

    ew
     
  3. Camillo Jr

    Camillo Jr NI Product Owner

    Messages:
    70
    Yes, I have now rebooted the system and have Kore running in standalone. Same problem, no sound. I have my sound card chosen in Kore prefs and my midi input too. I still see the midi input registering on the Kore midi meter when I play my keyboard but still no sound comes out. When I go to the menu item "set content path", it shows that the library is located where it should be - the same place I chose when I installed the player.

    What do you mean by "rescan"? Please be specific.

    Thanks!
     
  4. ew

    ew Moderator Moderator

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    21,328
    You should be having sound. What are you using for your audio interface?

    Back to your original post (sorry, I didn't answer all of it): yes, you click on the name of the patch to load it.

    ew
     
  5. Camillo Jr

    Camillo Jr NI Product Owner

    Messages:
    70
    I am using an RME multiface. Have I done the 'rescan' or is there something else to that?

    I've reloaded Kore into Logic, still no sound there.
     
  6. ew

    ew Moderator Moderator

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    21,328
    You've got to get it running in standalone first.

    I presume you have the right outputs selected under the routing tab?

    ew
     
  7. Camillo Jr

    Camillo Jr NI Product Owner

    Messages:
    70
    I think I do, I've selected the main outs on my RME but there is nothing lighting up in the RME mixer. When I play it in standalone mode , there is also no indication of CPU use, only the midi button lights up. Which makes me wonder if it's simply not reading the samples?
     
  8. sowari

    sowari Moderator Moderator

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    27,759
    hi Camillo, it is very important that you get the Kore Player running in standalone before you run it in Logic.

    i would also try using the Mac's built in sound just to test where the problem is.

    try loading Abyss Flowers.

    here are some pics with my MacMini setup:

    sowari
     

    Attached Files:

  9. sowari

    sowari Moderator Moderator

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    27,759
    btw, as an aside, are you getting any problems running Logic 7 on Leopard? i have heard that some people are getting all sorts of problems.

    i would advise updating to Logic 8.

    sowari
     
  10. Camillo Jr

    Camillo Jr NI Product Owner

    Messages:
    70
    Running on internal audio in standalone mode didn't change anything. As far as Logic 7 is concerned, it runs great on Leopard on my new MacPro, no problems there. And I am able to run K3 as well in Logic with several libraries, RA, QLSO Gold and XP, Black Bass, etc.

    One thing I continue to wonder about is the fact that the player's CPU meter shows no activity even though the midi button does. So it would seem that it's simply not "seeing" the samples, not reading them at all, ergo, no CPU load.

    Ok, should I try a re-install? If so, is there anything to be aware of? What do I need to de-install? I've still got the VISE installer on my drive.
     
  11. ew

    ew Moderator Moderator

    Messages:
    21,328
    If there's no indication of CPU use, it probably means your RME's not being recognized correctly.

    Try this- make an aggregate device in your OSX audio setup menu consisting of the RME ins and outs you're using in the Kore player. Then, choose the aggregate in the player's audio/MIDI settings. See if that works.

    ew
     
  12. Camillo Jr

    Camillo Jr NI Product Owner

    Messages:
    70
    All right, got it. You need to DOUBLE CLICK on a patch in order to load it. Bloody hell! That's a first. They should put that, in writing, right in front of the GUI. I just wasted the better part of three hours trying to figure this out.

    Thanks for the ongoing assistance, mods. These quick series of responses are also a first.

    I would file this bit of UI confusion under "unintuitive interface design". There is nothing in my experience of software instruments that would lead me to think I needed to double click a patch name in a list to load it. I only figured this out by doing it by accident just now.
     
  13. ew

    ew Moderator Moderator

    Messages:
    21,328
    ?

    You've always doubleclicked to load patches in NI software, as well as almost every other software instrument I have (and I have a lot of them).

    ew
     
  14. Camillo Jr

    Camillo Jr NI Product Owner

    Messages:
    70
    Well, I guess after five years in Logic I got used to the one-click method, which operates across the board on all its instruments. But all my other instruments demonstrate the same convention, Zebra 2, all my Fab filter plugs, Free Alpha, Crystal, RMIV, Yellow Tools Independance, etc. Even my Kompakt players required just one click to load something.

    I'm only a recent user of K3, and until today, I hadn't even thought to double click when loading presets in there - since the single click wouldn't do it like it had in Kompakt, I assumed you had to use the choose button. It's nice to know that I can use the double click but really, this is a new one for me.

    I think this one should go in the manual! Page one.
     
  15. sowari

    sowari Moderator Moderator

    Messages:
    27,759
    it might not be on page 1.... but on page 9:

    sowari
     

    Attached Files:

  16. ew

    ew Moderator Moderator

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    Oops- you're right. My fault; I was about to go to sleep. Most of mine do load with a single click as well.

    All the NI stuff using the new browser needs a doubleclick- that's where I was getting mixed up.

    However, as Phil pointed out, it is in the manual.

    ew
     
  17. Camillo Jr

    Camillo Jr NI Product Owner

    Messages:
    70
    Yes it is in the manual and if I had simply done a spotlight search on my computer I would have found it but I ended up looking online for one and not finding it. Thanks for pointing out that out, I didn't know I was in possession of a Kore manual.

    It's a funny thing, once I start going down the wrong path, I seem to have an unbelievable ability to hit all the pitfalls! I am usually willing to read manuals but sometimes OPS (operator performed stupidity) of this nature hits me because I think that something should be obvious. It's a great thing that the manual is included in the Kore folder, don't know why I didn't look there. It was late here too.

    Something for NI to consider might be the model that FabFilter uses. They have a help button right on their GUIs that accesses their manual, as well as help help tags that you can turn on and off right from that same button.
     
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