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kore pop drums needs repairing but its not on my account to download

Discussion in 'KORE' started by djwaxxy, May 6, 2019.

  1. djwaxxy

    djwaxxy NI Product Owner

    Messages:
    1,510
    I biought pop drums years ago and its been fine but a few weeks ago I updated native access and it now wont work its saying it needs repairing in native access.because its been years I cant find my installer and my ni account shows my registration code but the installer is no longer on there..

    has anyone got any idea how I can get the installer too fix this or know how to repair it?thanks
     
  2. nielsdolieslager

    nielsdolieslager NI Product Owner

    Messages:
    2,122
    Did you look in the right place? If I go to Support > My Account > Products, Serials & Downloads I see download links for all the Korepacks I bought. I never got Pop Drums though.
     
  3. djwaxxy

    djwaxxy NI Product Owner

    Messages:
    1,510
    thanks mate..i looked in my account and it wasn't there before but it is now but my other kore pack isn't but it was there yesterday..weird..

    ive grabbed pop drums now ill install it now hopefully itll fix it. thanks mate
     
    • Like Like x 1
  4. nielsdolieslager

    nielsdolieslager NI Product Owner

    Messages:
    2,122
    That's odd.
     
  5. djwaxxy

    djwaxxy NI Product Owner

    Messages:
    1,510
    its all working now..my computer has been playing up ever since the last windows update so I rolled back and alls good now :)
     
    • Like Like x 1