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Laptop Keyboard Freezes after new update

Discussion in 'Technical Issues (Archive)' started by RTRT, Jan 20, 2010.

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  1. RTRT

    RTRT NI Product Owner

    Messages:
    41
    I've just updated to Traktor Pro 1.2.4 & the Laptop Keyboard keeps freezing It works in every other open application but Traktor after a while (about half an hour) stops responding to any keyboard controller commands & I have to reboot Traktor to get them back. Any ideas what I can do ?
     
    RTRT, Jan 20, 2010
    #1
  2. Karlos Santos

    Karlos Santos Rocket Man

    Messages:
    12,126
    Very odd. Please file this with support.
     
    Karlos Santos, Jan 20, 2010
    #2
  3. gerrit_ggdp

    gerrit_ggdp New Member

    Messages:
    4
    I had a same sort of issue after an upgrade with maximizing (full screen) TSP.That frooze the whole TSP too. I throwed away my preferences and started the configuration from scratch. Now it is running perfectly...
     
    gerrit_ggdp, Jan 20, 2010
    #3
  4. RTRT

    RTRT NI Product Owner

    Messages:
    41
    Yes it seemed to be the "Fullscreen" command. I deleted that & it seems to be working ok so far
     
    RTRT, Jan 20, 2010
    #4
  5. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
    Are you running Windows/Nvidia gfx chipset? You may find installing a different driver from laptopvideo2go solves the problem.
     
    lethal_pizzle, Jan 20, 2010
    #5
  6. gerrit_ggdp

    gerrit_ggdp New Member

    Messages:
    4
    Lethal_pizzle,

    I understand that you suspect the videocard driver, but it is quite strange that it happens after an update of TSP and that deleting and reconfiguring the preferences of TSP solves this issue... So my guess is that it is really something in the configuration which is not upwards compatible after an update of TSP
     
    gerrit_ggdp, Jan 22, 2010
    #6
  7. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
    Yeah it could be. I just know that changing the driver in the past sorted it for me. Seems there could be more than reason for it.
     
    lethal_pizzle, Jan 22, 2010
    #7
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