License problem & activating..

Hey guys,

I just bought a 2nd hand Maschine today, and before buying it, I had asked the buyer if he had de-activated it.

apparently , he only had done it from the Service Center, and yet apparently, this isn't enough as I read, so right now, I have a box of maschine, a serial number and the controller, and cannot take advantage of them.

I contacted the buyer, but haven't got a reply from him. He's a nice guy, so I hope it won't be an issue for him to make the request, but just in case he wouldn't ... is there ANYTHING I could do ? I mean, I practically have the full package..

or have I just lost my money for bad ?

 

he is meant to get in touch with NI to inform them of the transfer. as part of the package you should have a serial number, do you?

and i really hope you have not bought an Educational Version, because you will have problems if you have.

sowari

 

I do have the serial number card, indeed. And no, I don't think it's an EDU, since the guy who sold it to me makes music himself, and he was around 40 years old.

meaning i have the serial number, this shouldn't be a problem, now should it?

couldn't I eventually send like pictures of the serial number card, my controller and eventually my name, so that the license get off ? I mean, come on.. it's really an unpleasant situation..

 

i suggest you get in touch with Registration Support.

you also need to download the Service Centre application, because that is the only way for you to register that you now own the product.

also try to get the seller to inform NI about the transfer of ownership.

sowari