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Solved Loading KK plugin to Ableton Live 10 NOT WORKING

Discussion in 'KOMPLETE KONTROL SERIES' started by Rhett D Morgan, Feb 3, 2019.

  1. Rhett D Morgan

    Rhett D Morgan New Member

    Messages:
    9
    Before I return my new KK S49 keyboard I thought I would give the forum a try.

    My Issue: I can’t fully load Komplete Kontrol correctly into Ableton Live 10. I drag and drop the KK VST from the Instrument rack into the MIDI track and I get this Screenshot below. As you can see, the VST instrument is loaded but the plugin isn’t loaded nor will it show up in the plugins tab. I've been going through instructions to get this setup correct for many many hours.


    upload_2019-2-3_9-40-21.png

    What I think I should see is this example pic below. See how the Plug appears actually active.


    [​IMG]
    upload_2019-2-3_9-40-26.png




    I am using 1 year old Lenovo laptop with windows 10, Ableton live 10. Just purchased KK S49 directly from KK website.


    What I have done in setup and in trying to fix this:

    Installed MIDI Remote Script
    1. Copy “_NativeInstruments” and “Komplete_Kontrol_MK2” folders into C/ProgramData/Ableton/Live 10/Resources/MIDI Remote Scripts
    2. I tried without and with deleting the “Komplete49” folder since many said this folder had to be deleted to make this work
    Installing the KOMPLETE KONTROL Instrument Racks
    1. Copied the “Komplete Kontrol VST.adg” file to C/User/Username/Documents/Ableton/User Library/Presets/Instruments/Instrument Rack
    Configuring Ableton for KK with S-series
    1. In Preferences - Added Komplete Kontrol MK2 as a control surface leaving input and output as “none”. Also tried other combinations.
    2. In File Folder I made sure Use VST plug in systems folders was on and I clicked on “rescan” just to be sure.
    Loading KK in Ableton
    1. I open instrument rack and drag Komplete Kontrol VST.adg into a midi track and the program doesn’t load. See screenshot at the top.

    I uninstalled ableton and KK and tried doing everything again very carefully.

    I really wanted to use this keyboard and software but its impossible if the simple instruction KK provides don’t work. Any help would be greatly appreciated. THANKS.
     
  2. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
    Can you load the KK plugin from the plugins menu directly?
     
  3. D.Q.

    D.Q. New Member

    Messages:
    3
    did you leave the Ableton User Library folder in the original path or changed the path to Ableton settings? If you have changed the path of the User Library to Ableton's settings then you have to copy the "Komplete Kontrol VST.adg" into the changed path, then Ableton recognizes the plugin after re-scanning.

    Hope it is written honestly or google has translated correctly.
     
  4. Rhett D Morgan

    Rhett D Morgan New Member

    Messages:
    9
    The komplete kontrol plugin is not in the plugins folder.

    And no, I have not changed the path of the user library. All of the save locations are set to the default settings.
     
  5. Goon

    Goon NI Product Owner

    Messages:
    884
    the Komplete Kontrol plugin should be in same plugins folder as your VSTs, where Ableton scans them.
     
  6. Rhett D Morgan

    Rhett D Morgan New Member

    Messages:
    9
    It is not. When I go into prepherences, and the locations it is in, it says it is in the following.
    upload_2019-2-3_13-56-42.png
     
  7. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
    That's why it's not working then, if Live can't see the plugin it won't be able to load it.

    Could be you haven't instaled the VST properly or the plugin path in Live is not correct.
     
  8. Rhett D Morgan

    Rhett D Morgan New Member

    Messages:
    9
    Yes, I know that ableton has to see it to use it, but I don't know why it cant. I have completed the neccissary steps to install it, and done a complete re install of ableton. Kymeia, Do you think that I need to add any file locations to the plugin?
     
  9. JesterMgee

    JesterMgee Well-Known Member

    Messages:
    3,455
    The issue is simply, the Komplete Kontrol plugin is not found in your VST location that you have set in Live. It's pretty easy to resolve:

    Open Native Access \ Preferences

    Check the VST 64 Location path:

    upload_2019-2-4_8-49-16.png

    Next, open Ableton Live and check the VST Path:

    upload_2019-2-4_8-52-58.png

    If the location that Native Access is installing VSTs is not the same path as set in Live then you need to reset the path in NA then reinstall Komplete Kontrol.

    I would say just move the VST DLL file but that can cause issues with other NI plugins. You may need to reinstall each of the other plugins if you change the VST path.

    OR

    Simply change the path in Live to where it has been set in NA and move your other VST plugins to the path NI installs.

    If you are sure everything has been installed and paths are set correctly, do a search for Komplete Kontrol.dll and for further assistance post screen shots of your paths in NA and in Live to confirm.
     
    Last edited: Feb 3, 2019
  10. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
    Beat me to it - yes that :)
     
  11. Rhett D Morgan

    Rhett D Morgan New Member

    Messages:
    9
    Thanks you so much. Its surprising to me that none of the instructions on the native instruments website or any other sources never even mentioned having to do these steps. Thanks you both for your help.