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Lost my programmes after moving my sounds to ext HD

Discussion in 'KOMPLETE KONTROL SERIES' started by Micha74, Jul 9, 2021.

  1. Micha74

    Micha74 New Member

    Messages:
    9
    I recently bought the Ultimate CE. When upgrading my HD ran full so I bought a new ext sd. Moving the libraries went well, but afterwards all my programmes (KK, controller editor, Maschine, Kontakt, Massive, Creator Tools, FM8, Battery, Absynth, Reaktor, Traktor DJ, Guitar Rig, Prism, Monark) stopped working. The shortcuts were empty. I am afraid I will have to complete delete all and start a new install. Hope someone can help. Thanks.
     
  2. Micha74

    Micha74 New Member

    Messages:
    9
    Furthermore, I can't install the Ultimate Edition because I get the message that I do not have enough HD space. I can't however, install on my Ext HD because I can't change the path...
     
  3. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Hey micha,
    When moving content, there are certain rules to follow, as you can see in this video :


    For your disk space, you'll find answers in this article :
    Native Access Error Message: "Installation has been prevented. You do not have enough free drive space to install the products."
     
  4. Micha74

    Micha74 New Member

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    9
    Hi, thanks, I think I have managed. I only encounter long loading times now from the external so I think I should try to load as many on the normal HD and thing I do not use much on the external HD. Are there any tips and tricks for that? Thanks in advance...
     
  5. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    HEy Micha74, With what programs do you have long loading times ? Kontakt ? Komplete Kontrol ? What is the format of your external hard drive ?
     
  6. Micha74

    Micha74 New Member

    Messages:
    9
    Hi, it's KK that gives the most load time. I have a fast laptop with an Intel i7 core, 8th gen. A Toshiba Canvio basics ext HD.
    Also, I still have problems in Native Acess. Several programs need 'repair', like Driver, Solid Bus Comp FX, Supercharger etc. If I try relocate it says it can't find the location of my VST's (which is still on C). If I try re-install it failes.
     
  7. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Hey Micha, issues with Native Access and loading times, this might be related somehow. You can get in touch with our Native Access / installation specialists by submitting a request through this typeform : http://bit.ly/NIsupport_install
     
  8. Micha74

    Micha74 New Member

    Messages:
    9
    Ok thanks, I have submitted a ticket there. Hope I don't have to re-install everything...