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New M1 Pro + Monterey - TRAKTOR Crashes Acessing Itunes playlist

Discussion in 'Bug Reports' started by Tuneado, Dec 4, 2021.

  1. Tuneado

    Tuneado New Member

    Messages:
    2
    Hey there 1st of all thanks a lot for having me.This forum has been very helpfull on solving issues on my transition to my new M1 Pro Mac

    My Traktor workflow is based on organising my playlist on Itunes/Music and using them on traktor.
    The thing is now traktor CRASHES after i try to acess itunes playlists (using the legacy XML library).
    USING:
    Mac M1Pro
    MacOs Monterey 12.0.1
    Traktor Pro 3.5.2 296
     
  2. Friedemann @ NI

    Friedemann @ NI NI Team NI Team

    Messages:
    987
    Hi Tuneado - we in fact do observe stability issues on Apple M1 Pro and M1 Max processors.
    Here is a workaround until we have released a proper fix:
    • shut down TRAKTOR
    • open the file Traktor Settings.tsi file in Documents/Native Instruments/Traktor 3.5.2 with a text editor
    • find the following entry:
      <Entry Name="Status.Multicore Support" Type="5" Value="1"></Entry>
    • change it to:
      <Entry Name="Status.Multicore Support" Type="5" Value="0"></Entry>
    • save the file
    • restart TRAKTOR
    Please let us know, if this resolved your issue.
    Please also not that the latest release version is Traktor Pro 3.5.2 299 - you seem to be on a beta version.
     
  3. Tuneado

    Tuneado New Member

    Messages:
    2
    hey friedemann thanks for the reply.
    I already had multicore disabled since i had the issues where it freezes on the beatportlink screen.
    In the meantime I've updated to the latest version and the issue continues. If you need further info let me know