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M32 Driver?

Discussion in 'KOMPLETE KONTROL SERIES' started by Caustic9, Sep 21, 2021.

  1. Caustic9

    Caustic9 New Member

    Messages:
    7
    Hi is it possible to get the 'komplete kontrol m32 dfu' driver, without doing a windows 10 upgrade?

    Things I've tried:

    The KKM Updater: but it doesn't show the device.
    Changing USB ports and removing devices, I'm on an intel i711700f desktop.
    Using Komplete Kontrol (1 out of 10 times this works) but then the device freezes up.
    Using Ableton instrument rack (but its locking up before I even get that far.)

    95% of the time the M32 says Template 1, instead of the broswer.

    I'm pretty sure I just need to get the right drivers.
    I understand they are normally installed via KK but this isn't working in this case.
     
    Last edited: Sep 22, 2021
  2. lainiwa

    lainiwa New Member

    Messages:
    3
    I have same problem m32 keyboard. It occasionally locks up either on template or knob parameter screen and I have to unplug it from usb to reset it. Then popup comes that say need to update m32 firmware, but when I run updater it says I am on current version.
     
  3. JesterMgee

    JesterMgee Well-Known Member

    Messages:
    3,455
    The drivers are installed when you install Komplete Kontrol. There is additional software (Bome Midi translator) that also needs to be installed and operational. Could be issues with a service not running correct, could be something like Anti Virus or anything like that.

    Would suggest contacting support and then if your issue is fixed, report back here to help other new users

    https://www.native-instruments.com/...th-komplete-kontrol-software-hardware.375591/
     
  4. Caustic9

    Caustic9 New Member

    Messages:
    7
    So I think the drivers aren't installed because in the device manager it sometimes comes up as M32 komplete kontrol.. But when I click on it, it says no drivers found and has a.! Next to it.

    This is the first I've heard of Bome!

    I totally agree that some packages are missing as I'm using Windows 10 AME. However I was previously in Windows 7 and it didn't work and all other vsts and my launch key mini works.

    I'm trying to find a list of packages / drivers / anything I can install to make it work.

    I've seen similar threads resolved with windows updates, which I can't do, so need a similar fix but different way of getting the files.

    All the NI vsts are working good.

    Yea I've contacted support and I'm happy to feedback here if I get a fix.
     
  5. Caustic9

    Caustic9 New Member

    Messages:
    7
    Yea when I eventually get it picked up... This is exactly what happens.

    I did find another thread by ni that says you need to run it as an instrument rack if you're using Ableton.
     
  6. DeepThumb

    DeepThumb NI Product Owner

    Messages:
    188
    That's a well known M32 topic. Solution: Go to Win Update and install the respective optional drivers...
     
  7. Caustic9

    Caustic9 New Member

    Messages:
    7
    I'm using Windows 10 AME. Updates are disabled.

    I was hoping there's a way to get the files directly.

    Or I'll have to dual boot in normal windows 10, grab the drivers. Reboot into ame, copy over and then remove the old install.
     
  8. Caustic9

    Caustic9 New Member

    Messages:
    7