Machine MK3 bundled with Komplete 12 ultimate upgrade.

Hello,
I have bought the summer offer of Maschine MK3 bundled with Komplete 12 Ultimate upgrade for Komplete 12 Select.
I have two questions.

1- Does Komplete 12 Ultimate upgrade come as a physical boxed version, or is it only a downloaded version?
I have only received the Komplete 12 select and Komplete 12 ultimate upgrade as a download.
I have received the Maschine MK3 shipment today. It came without the Komplete 12 Select and Ultimate boxes.
Is that supposed to happen?

2- My computer does not have enough space to download all Komplete 12 Ultimate products.
I connected an external hard drive, did the settings for the products to be downloaded directly onto the external drive, but it still tells me there is not enough space.
Is it not possible to download directly into an external drive?

Do I need to download the products one at a time and only then move them onto the external disk?

Thank you for your help.
NeF

 

The bundles page isn’t clear but I’m not surprised it’s download only.

You need some space on your main drive for the apps and to download files as they install then get deleted. How much free space have you got?

 

Yes, the bundle only offer the download version of our Komplete bundles. You wouldn't receive an additional hard-drive in this case.
As Tony noted, you would need to have some free space on your system drive. You can try to install products one by one if you are running low.

 

Ok. I understand. Mark this as solved. Thank you for the help!

 

Wait. I have another question.
Is there any chance I could order a Komplete 12 ultimate hard drive? Not even for an additional small fee?
Because those downloads are huge and I might need the physical installer for the future.

 

Yes you can actually purchase an extra one if you want - send a message to our order team here and they will assist you with this: https://support.native-instruments.com/hc/en-us/sections/360000092537-Order-and-Payment