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MAD FRUSTRATION

Discussion in 'Computer Technology and Setup' started by Bfearr, Jul 12, 2016.

  1. Bfearr

    Bfearr Member

    Messages:
    45
    It was a little over a week ago when a computer issue required that I reinstall some programs. Kontakt was among them. One of the programs that Kontakt plays is Scarbee Funk Guitarist. Upon re-downloading the files, you get an .so and a .exe. When you click on the .exe file (PCSETUP), you eventually get to a setup screen that has a Red X by the product name. That's where the installation begins.

    I called NI on Friday. I was given a suggestion involving Virtual Clone Drive. It didn't work. I called in again today. The first person on the PC line was unable to helpp me. He said that he was passing it on to a PC Specialist. That call disconnected! This was a total of 34 minutes on this call.
    This is maddening!

    In Googling the problem (just Google Scarbee Funk Guitarist), I am not the only person who has had this problem. I have a product I can't use. Can anyone help?
     
  2. solger

    solger NI Product Owner

    Messages:
    3,941
    Last edited: Jul 12, 2016