MAD FRUSTRATION

It was a little over a week ago when a computer issue required that I reinstall some programs. Kontakt was among them. One of the programs that Kontakt plays is Scarbee Funk Guitarist. Upon re-downloading the files, you get an .so and a .exe. When you click on the .exe file (PCSETUP), you eventually get to a setup screen that has a Red X by the product name. That's where the installation begins.

I called NI on Friday. I was given a suggestion involving Virtual Clone Drive. It didn't work. I called in again today. The first person on the PC line was unable to helpp me. He said that he was passing it on to a PC Specialist. That call disconnected! This was a total of 34 minutes on this call.
This is maddening!

In Googling the problem (just Google Scarbee Funk Guitarist), I am not the only person who has had this problem. I have a product I can't use. Can anyone help?

 

Have a look at this article: http://www.native-instruments.com/e...rror-message-cannot-find-the-file...-windows/

Otherwise please post more details about which steps you already did or tried. And what exactly isn't working (any specific error messages, etc.) ...