Major Problems - New Komplete 5 install

Hi all,

I just picked up Komplete 5 and a shiny new imac 24", and am having nothing but problems trying to get things up and running. I have a feeling that having Leopard 10.5.3 installed is causing most of the issues, but I'm hoping that this community can help me work around them.

After hunting around and finding Service Center 2, I managed to get everything installed, but several of the Apps hard crash my imac, both at the version level on my Komplete 5 disks, and also after applying the latest patch.

The ones giving me the most trouble (as standalone launchers) are:

Akoustik Piano - takes out my computer every time at launch, while the splash loading page is up, even after applying the 1.1.3 patch

Kontakt 3 - This ran for me once, enough to do the database update scan, but now it crashes the same way as akoustik piano, even with the 3.0.2 patch applied

Guitar Rig 3 gave me some initial trouble, but I reinstalled, set it up before patching, and then patched to 3.1 and it seems to be OK now. I really want to start using Kontakt and Akoustik piano (assuming I can even get them working inside protools / garage band) so any help would be greatly appreciated.

-Ben

 

Hi Ben,

you should use our tech support form for filing a support request. Our experienced Mac experts will most probably be able to sort out the problems you experience. You find the form here:

http://www.native-instruments.de/index.php?id=suppform