Make Native Access work offline !!

If this is about my post, I think you're missing that my PC CAN connect to the net to authorize. No problem about that. I just happen to have a slow connection that would take days - if not weeks - to download the whole Komplete 12 package....and this would be every time I need to reinstall.
Old Mike got it right...Is there the possibility to get the physical boxed media for a reduced price having already licensed Komplete 12?

Thanks,
Mario

 

I remember to read about a request in the support forum, that NI does not ship the media itself, as the have no opportunity to do so.

It might be better if you ask someone here in this forum to borrow you his/her/its harddrive

 

I will not buy any more NI products until this is resolved. Even Waves, as terrible and inferior as they are, have managed to put together a crappy off-line installer system.

I see a number of you making remarks about NI being the only game in town and how you're stuck with them. Not me. I'm happy to redirect my money towards vendors that show real concern and care for their customers like u-he, Valhalla, and Cockos, and leave NI behind until they put a much higher value on customer support. There are plenty of vendors who actually fix stuff when you tell them it's broken (he says noting that the Massive preset system is still, still, awful!).

NI is very reliable when it comes to generating new products and marketing. You can count on them to send you a marketing e-mail several times a week. But support? It's not nearly good enough. I very much wish they would abandon all new products for six months--yes you can!--and concentrate on better support for their nearly endless array of existing products. They won't, but it's the right thing to do.

 

Also it's really hard to fathom how so many of you seem completely comfortable with depending on an Internet connection for your installs. What if your house, or block, or town, or whatever can't connect for a week or two? What if NI's servers are down? What if something in between is down? There are so many scenarios where you are sunk with this nasty dependency.

 

You can dl my collection of sample maps (Reaktor or Kontakt) 4free
https://www.mediafire.com/folder/bdlfsv2h123js/maps

 

I agree on all the points, especially the installers bit someone mentioned. My computer just crashed and I had to re-install everything. Nearly a TB in total downloads. It's been running for a week straight and my ISP has already sent me nastygrams. This is less than a month after doing the same thing. I have two pc's to do this on, as well. My desktop and my mobile workstation. I have to download everything every single time on a rural "broadband" connection that gives me barely 1mb/s through Native Access. I'm now sitting on the last one, symphony series strings, and my ISP seems to have throttled me now. 313 hours remaining. If I had been able to save the installers the first time I'd have been done days ago and not had to basically do nothing for two weeks so the libraries don't get jacked up AGAIN. Seriously, NI... your sounds are good but you're making nearly every competitor, no matter how bad their products are comparitively, feel like the superior product.

 

You can copy your libraries to a backup so you don't have to re-download whenever something goes wrong

 

Just a quick question, have you actually contacted about support about this?

While we simply don't have our installers available publicly for download, we do assist customers if they struggle to download instruments via Native Access. Additionally, you can get the hard-drive for all our Komplete bundle (without extra charge) and so install our products without downloading them. As suggest just before, you can also save your libraries after you have installed them the first time.

Regarding the activation, you need an internet connection on your computer and it's clearly stated in our requirements: "An internet connection is required to install and activate the products in this collection. Once installed, all products can be used offline."

 

I have not contacted support, and I don't see why I should need to for simple installation media. While it is clearly stated in the requirements that an Internet connection is required, I repeat: I'm not buying anything more until that requirement goes away. It's ridiculous and it renders your products uninstallable as soon as I lose my connection, or you lose yours, or something in between doesn't work. If Trump suddenly decides he wants to block your part of the Internet...also uninstallable. Everybody here seems to want to find some kind of half-hearted, ineffective workaround to this problem. The solution is simple: make off-line installers easily available to your customers as so many other companies do, and stop making lame excuses for not doing it.

 

But if you've activated your instrument park you can make music off-line.
There is no need for online during create audio tracks.

 

Yes you can. But if you're not activated and not on-line, or unable to connect for any reason, sorry you can't use the product for which you paid good money. If NI is off-line, sorry again. If some political entity decides you can't connect to NI, sorry again. Oddly no one appears to understand this very obvious problem.

 

The requirement would not go away I'm afraid. Providing offline installers would not solve this either as you would still need to activate your products via Native Access. Unless you don't want to actually want your computer to be online for that process, I don't see any reason why you shouldn't be able to do that. Rest assured the internet is not going to stop working all of a sudden and if so you'd probably have bigger problems than reinstalling your instruments.

 

Let's note that this this requirement is entirely unnecessary. Many software companies find ways to allow people to activate their legally purchased software without having to phone home. Will NI still be in business in ten years when I need to activate the software again? Or will they have been acquired by a company that would rather see me upgrade, and so they make it even more difficult to activate or impossible? I keep coming up with scenarios where this activation scheme fails for the user, and NI keeps saying "just live with it. It's no big deal." I firmly disagree. It is a big deal. It's a big problem. It makes NI the owner of the software and not me, even though I purchased it. No.

 

I completely agree. Some of us have a lot of money invested in our music rig/s, and putting them at risk is not an option. If NI refuse to offer offline activation they will lose the game indefinitely.

 

(I realize the thread is 3 years old)

Apologies up front for a somewhat critical message, I obviously don't intent any personal insults, but having said that I also can't help wonder if this thread is a "follow the leader" kind of thing?

Yes, privacy is a big concern and having to be online all the time is definitely not the greatest thing. But as Paule also mentioned above: you don't have to be online! Sure, you need to be online to activate your product, true, but I really don't see the problem with that. Considering that the alternative would be having to wait for a few days for your activation to get through, or having to wait for your dongle to arrive.

Asking that N.I. should "simply" change their authorization policy just like that is not the smartest of requests, especially if you know how this stuff actually works. And speaking of those dongles... how do you expect those to receive updates for new purchases? Don't you think the best way of doing that is.. uh oh: using an online resource? With topics like these you need to also weigh in the concerns of the company, and having an option to "simply" add serials offline to make them work is a sure way to abuse. It will only be a matter of time because that gets cracked.

And dongles aren't the holy grail either.

Being a vivid (and enthusiastic) Reason user I've been here. Propellerhead Studios (this is a wee bit of a troll, apologies, if you're a Reason user you probably understand) used to apply the codemeter USB dongle to authorize Reason and any (rack) extensions you bought for it. Guess what? The Reason community quickly cried out to get the option of not having to use a dongle because that was a sure risk of causing hardware damage on the road (sticks usually stick out (no pun intended)). Therefor us Reason users now have a virtual dongle which still gets its updates online (you purchase something online, the serial gets loaded onto the virtual USB stick or the physical one (if you own one and want to use it) and that's it) but after that you're home free.

And guess what? N.I. does it the exact same way. Instead of just assuming I like to verify things for myself, which I did:



So here I am using Ableton Live (which is the core of my audio setup) and I loaded in Reaktor. While my NIC (network interface card) was offline. No worries: I didn't cheat. I took it offline before I fired up Live and loaded in Reaktor. Although I am still a Reaktor newbie at the time of writing I've been using the player long enough to know that you can't do this without a license.

Ergo I honestly fail to see the problem here. Having online authorizations is a good thing. Because of that I could enjoy Komplete 12 almost immediately after I bought it, what could be wrong with that?

 

You are not the only one with that thoughts in mind and it have sense but let's see what is gonna be...and don't look for this company on the internet with word consp.... Whait to see the outcome and I hope that it's all reaction in our heads and influence by all kinds of media draw us to crazy conclusion, I remember when hardware start to fell a part jus by using knobs-encoders in a few days and than, another brand new unit as replacement same thing start to happened so so I made pease with that and it it's beyond my control but I also bought software so now it's like si fi movie and I'm not ready to accept that fact that you mentioned but it's crossed my mind... you're not alone in this and it's going to be all good, or really bad but let's think positive for sake of our sanity and live should be beautiful and it is ️✨ but I think that there is product for the industry and for the folks with big difference...but I don't want believe in that so let's think positive no meter what happened majority don't think about Music at all and listen what ever crowd put on table so maybe we overloaded our self with poison trying to be original special in specific way and I really what this to be just our panicking minds