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Bug Maschine 2.8+ User sample icon / thumbnails require vendor to be "Native Instruments"

Discussion in 'MASCHINE Area' started by k5beats, Mar 19, 2019.

  1. k5beats

    k5beats New Member

    Messages:
    6
    Has anyone else experienced this? When I updated to 2.8 I lost all my images I created for the sample packs that I have. This is what it looks like now. Is there a fix to this issue? So far, I have reinstalled Maschine and reset the database and nothing seems to work. Its not a big deal but the images helped me go to the sample library I was after quicker.

    Thanks!
    Chris
     

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  2. D-One

    D-One Moderator Moderator

    Messages:
    9,160
    Tags have changed in 2.8, now you have to define if samples are loops or one shot in order for the custom thumbnails to be displayed.

    Try this:
    • the new thing in 2.8 is you also need to change the vendor name to ‘Native Instruments’ PROPERTIES in the tagging options.
    • In the ALL ONE SHOTS folder, select your folder library and/or all the samples within that folder, and click the EDIT button near the bottom:
    [​IMG]


    Then go to the Vendor tab under PROPERTIES in the tag manager, select 'NATIVE INSTRUMENTS’ from the drop down and hit APPLY

    [​IMG]

    • You can also add your custom images to the LOOP section by selecting the sample (in ALL ONE SHOTS), clicking the GENERAL tab and change to LOOP. Then change the vendor to NATIVE INSTRUMENTS in the properties section (as above).
    [​IMG]
     
    • Informative Informative x 2
    • Like Like x 1
  3. k5beats

    k5beats New Member

    Messages:
    6
    Thanks D-One. I tried both ways and it didn't seem to work I still get the same blank native instruments default wave icon in one shots and in loop. Any other ideas?

    Thanks!
     
  4. D-One

    D-One Moderator Moderator

    Messages:
    9,160
    Well... Not sure, what do you mean by "reset database" on your original post?
     
  5. k5beats

    k5beats New Member

    Messages:
    6
    Sorry about that. It was a poor choice of words. I meant that I deleted the playlist I believe. In doing so, after I restarted Maschine, it was supposed to reindex everything. It did, just not the artwork. Its really not a big deal but I spent a lot of time in "iconmaschine" creating them. I hope I made sense on what I did.
     
    • Like Like x 1
  6. D-One

    D-One Moderator Moderator

    Messages:
    9,160
    The instructions are from iconmaschine actually:
    https://iconmaschine.com/faq

    Reinstalls never fix anything altho people constantly recommend it for everything, I don't know what you mean by "playlist" either but don't do that again, re-scan the user library in the preferences if your intent is to try regenerating user related libraries.

    I just tried and in order for a thumbnail to show for me, I had to both pick Oneshot/Loop and also set "Native Instruments" as a Vendor, like so:


    [​IMG] [​IMG] [​IMG]
    (nevermind a guitar being displayed for a kit name flute, it was just a quick example)
     

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  7. k5beats

    k5beats New Member

    Messages:
    6
    Thank you for your help. I really appreciate your time. Here is what I am doing. Perhaps I am missing something. I tried to upload a small video but I cant on the forum. Anyway, I just uploaded a 4MB video of what I am doing on dropbox. Here is the link...

    https://www.dropbox.com/s/cfnpvssgo8emmfm/maschine.mp4?dl=0

    Thanks again!
    -Chris
     
  8. D-One

    D-One Moderator Moderator

    Messages:
    9,160
    Try adding "Native Instruments" as the "Author" too as I did, look at my previous post screenshots carefully.
     
  9. RobLo

    RobLo NI Product Owner

    Messages:
    317
    was there a fix? because ive updated too 2.8 today and i didnt have to change the vendor to NI at all....

    maybe it's Mac related?
     
  10. k5beats

    k5beats New Member

    Messages:
    6
    It may be mac related. I still haven't been able to fix the issue though. Pretty frustrating. The funny part is that it really isn't a big deal not being able to see the graphics that I spent a lot of time on but now that I can't see the icons, I want to see them more.
     
  11. Kaldosh

    Kaldosh NI Product Owner

    Messages:
    1,846
    Strangley I never had issue until today even if I didn't update anything... Now all my icons are gone too....Pure NI style
     
  12. Kaldosh

    Kaldosh NI Product Owner

    Messages:
    1,846
    Following D one procedue fixed it for me , but still, I don't see why it should be so...pretty annoying
     
  13. k5beats

    k5beats New Member

    Messages:
    6
    Somehow I was never able to fix my issue and never heard from NI so I started searching Facebook marketplace and found a Ableton Push 2 for $400. I bought it and like it a lot and the integration is tight. While I am not dissing NI, I do think I will stay with the Push 2 and sell my MK3 and Mikro.
     
  14. baridw1

    baridw1 NI Product Owner

    Messages:
    155
    This fixed the issue for me thanks D-One My only warning, if you have a large user library full of samples you might want to wait until you have some down time. I have a large user library and it took 2 passes and over 5 hours to scan. On the plus side the issue was resolved and browsing 3rd part samples doesn't seem to be as slow now but I haven't tested that enough to know for sure.
     
  15. Chilled

    Chilled NI Product Owner

    Messages:
    112
    Same problem here. I have a large library. After 2.8.3 upgrade all my icons for my User Sample libraries are gone. Also the tagging has changed of course affecting several thousand samples. What a massive screw up on NI's part. Seems they are really pushing "sounds.com". I also don't like the split in sample libraries between one shot and loop. I had them all together as it was easier to manage. Just another reason to wonder how much longer I will leverage machine. Why does the Vendor/Author have to be "Native Instruments". Most all my user sample libraries which I purchased from 3rd party vendors are not "NI". In order fix remove the problem I had to "remove" the link to the directory path to my "User Library". Hell of a lot better than "mass delete" that would not just remove from the database but my DISC. (are you kidding NI). BTW: I use a MacBook Pro.
     
  16. D-One

    D-One Moderator Moderator

    Messages:
    9,160
    The vendor/thumbnail issue affects everyone using 2.8+, I was told it wasn't broken on purpose so it's pretty much a bug and I'll tag this thread accordingly.
     
  17. Chilled

    Chilled NI Product Owner

    Messages:
    112
    I appreciate that D-One. Lets hope we have a proper fix and instruction soon.
     
  18. YannickBisson

    YannickBisson NI Product Owner

    Messages:
    42
    I've managed to fix it without messing around with modifying / tagging the samples. Maschine now looks into that folder for user custom images: (on mac) users/shared/NI Resources/image/Other. So simply move/copy/paste your masterpieces of visual arts into that "Other' folder. I just wasted 3 ******* hours on that. Damn NI.
     
  19. D-One

    D-One Moderator Moderator

    Messages:
    9,160
    WTH!? So all folders for custom thumbnails have to be nested in that "Other" folder? How did you find this out? I have no such folder...
    EDIT**
    Clever... You noticed everything was under "Other" in the Maschine Browser and just tried it in the Images folder, I give you the Smart Guy award of 2019, congrats
     
    Last edited: Mar 5, 2020
  20. D-One

    D-One Moderator Moderator

    Messages:
    9,160
    Conclusion:
    1 - If Samples do not have an Author / Vendor tag they are classed as "Other" and the custom images have to be in the "Other" subfolder:
    (HD/Users/Shared/NI Resources/Images/Other/YourSamplePackName)

    2 - If samples do have an Author / Vendor tag then they need to be in the root of the Images folder:
    (HD/Users/Shared/NI Resources/Images/YourSamplePackName)

    (I assume it's the same for windows with the equivalent path)

    This eliminates the need to use the common workarounds of changing the "General Type" tag (Oneshot/Loop) and also the need to Change the Author/Vendor tag to "Native Instruments" to make custom thumbnails work. :thumbsup:
    As a plus, we can now organize our packs by vendor... I guess.

    [​IMG]

    I'll keep the bug tag because The VB_logo.png still has the X (close button) overlay on top of the custom image:
    [​IMG]

    Thanks for letting us know YannickBisson ! :thumbsup::thumbsup:
     

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    Last edited: Oct 13, 2019