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Maschine keeps telling me to reactivate

Discussion in 'MASCHINE Area' started by djjansen, Nov 15, 2015.

  1. djjansen

    djjansen New Member

    Messages:
    16
    Maschine is activated in Service Centre. But when I launch the application it says "Your hardware has changed. Please use the Service Center to re-activate." So it says its in Demo Mode.

    Anyone had this issue, or know how to resolve?

    [​IMG]
     
  2. ALDREAD

    ALDREAD NI Product Owner

    Messages:
    5,564
    On that page expand the maschine 2 tab , blank out the serial number in the box (delete it )
    Then click on the activate tab at the top of the page , and re- enter the serial in the box , u have to remove the serial , as it won't let u re enter it otherwise
     
    • Informative Informative x 1
  3. bilposey

    bilposey NI Product Owner

    Messages:
    692
    Just upgraded to 2.0 Sumtymes
    If you switch folders around it will screw ur authorization files just really re-install
     
  4. b-righteous

    b-righteous Moderator Moderator

    Messages:
    9,673
    The error message explains. It has detected what it deems a major hardware change and considers this a new computer. Did you turn off/on hyper threading in bios? This will be considered a different computer.
     
  5. J K

    J K Active Member

    Messages:
    192
    irrelevant, it doesn't matter on what system you use it as long as it's your account

    if you can't delete the serials in the service-center just open "regedit", they are somewhere under software/native instruments/
     
  6. djjansen

    djjansen New Member

    Messages:
    16
    Guys I solved this buy completely removing all maschine products from installer, and then installing the original cd.. there is a patch that breaks it again but cant remember which one... was one of the higher ones. I wanted to keep machine 1 coz I don't like the maschine 2 interface.