Solved Maschine license Transfer

Hopefully a quick one.

I'm selling my Jam and looking to transfer Komplete select and the Maschine license. I can clearly see the hardware and Komplete select but not sure on Maschine (I have a MK1 that's I upgraded to 2.0).

Under my license I have an unregistered 2.0 license that I believe is linked to Jam but I didn't appear to be transferable. Is that because it hasn't been used yet and should be available when to new owner of the Jam adds it to his account? I guess I could try to register it then transfer it but seems like a faff!

Help would be appreciated, thanks.

 

Email support and explain, they will sort it out for you .like you said you probably registered it but not activated it , if you activate it now if will still appear untransferable as it normally shows like that for the first few months, so you’d have to contact support anyway.
The jam license is called maschine update for hardware, or something similar

 

Thank you. Will try support and see what they say. Was hoping to get this all sorted in next day or so...

 

There is no separate serial for the software that belongs to the JAM. So when you select the hardware, you will also transfer the Maschine software that comes with it.

So you can follow these steps: https://support.native-instruments....a-License-Transfer-ID-to-Sell-Your-NI-Product to transfer the license

 

Thanks. Hadn't appreciated that the software is linked to the hardware now.