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Maschine Plus MIDI In DIN stopped working

Discussion in 'MASCHINE Area' started by rel-fi, Feb 8, 2021.

  1. rel-fi

    rel-fi New Member

    Messages:
    5
    Hi,

    I have an issue where the MIDI In DIN stopped working in standalone mode on my Maschine Plus. I looked up this issue in the forum, and one user had success with booting into controller mode first and back into standalone. While the MIDI IN DIN worked for me in controller mode, when I went back into standalone it did not work again. I reset Maschine back to default, poured over the settings section in the manual, changed midi cables, everything I could think of. I have sent NI a support message a week ago but have not heard back yet. Any thoughts as to how to make this work? I know we got this thing new and it will have glitches, but it was odd for it to suddenly just stop working. The fact that it still works in controller mode makes me think it's some sort of SW issue.

    Thanks!
    Rel-Fi
     
    • Like Like x 1
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Hey REl-Fy,
    Can you send me your request number by direct message (start a conversaton) ?
     
  3. Choopy

    Choopy New Member

    Messages:
    18
    Hello I have the same problem in standalone mode, but I am doing this and now it is working.
    A stand alone, without a usb cable (the big port) on it, put Maschine + in controller mode, (of course for nothing because nothing is connected) now a long press on power to turn it off.
    Then turn on maschine again + normally the midi din in is now working.
     
    • Like Like x 2
  4. rel-fi

    rel-fi New Member

    Messages:
    5
    That did the trick! Thank you! I think the one thing I was not doing correctly earlier was plugging in the USB cable. Not plugging it in let me regain the MIDI DIN IN. My DX7 thanks you ;)
     
    • Like Like x 1
  5. fmq

    fmq NI Product Owner

    Messages:
    125
    This nice trick is floating around here for quite a while now.I do wonder why NI is concentrating only on "big" updates (with long distances between releases) instead of throwing out quick and dirty hotfixes here and there.Things like Midi in stops working is not a small issue in my opinion and should be ironed out asap.And in this case it doesn`t sound that it`s taking a lot to fix it (from a non developer noob perspective of course)
     
    • Like Like x 4
  6. tryos

    tryos New Member

    Messages:
    7
    None of these tricks appear to work for me, the midi in just isn't working.
     
  7. ALDREAD

    ALDREAD NI Product Owner

    Messages:
    5,564
    Keep trying
     
  8. tryos

    tryos New Member

    Messages:
    7
    No. it's not worth the time. Just using USB for now, but this is pretty annoying, considered returning the thing as I thought it was a hardware defect, but by the sounds of these threads its a software bug.
     
  9. ALDREAD

    ALDREAD NI Product Owner

    Messages:
    5,564
    Yeah it’s definitely a bug
     
  10. Handed

    Handed NI Product Owner

    Messages:
    78
    I'm experiencing this same issue in September 2021. MIDI DIN In randomly not working. Need to restart to get it working again. Come on NI, please fix this stuff! Basic functionality like this needs to be dependable. This device is simply not reliable enough to use live. It is also just restarts itself occasionally and I lose whatever I'm working on. So many bugs and stability issues that come up just often enough for me to lose faith in its stability for a performance. If it works okay 95% of the time, that might be fine if people are only in the studio, but it's not good enough if you need it to work in a gig situation. I find it extremely frustrating that we're still waiting for basic stability fixes this far into the product's lifespan.
     
    • Like Like x 1
  11. saintjoe

    saintjoe NI Product Owner

    Messages:
    4,072
    Confirming the issue still exists, MIDI In DIN not working at all, restarted all types of ways. Ended up using a USB MIDI interface to get MID input...
     
  12. DeepThumb

    DeepThumb NI Product Owner

    Messages:
    188
    Firmware version?
     
  13. tetsuneko

    tetsuneko NI Product Owner

    Messages:
    145
    • Informative Informative x 1
  14. saintjoe

    saintjoe NI Product Owner

    Messages:
    4,072