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MASCHINE+ update 1.2.14 is out now

Discussion in 'MASCHINE Area' started by Mariana @ NI, Nov 10, 2020.

  1. kwest718

    kwest718 NI Product Owner

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    36
    Looking forward to an update that includes support for the Komplete Kontrol MK2 series. Is that on the roadmap? if so, when?

    Thanks for all your hard work!
     
  2. psiagarik

    psiagarik New Member

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    2
    Thank you for the update. Can you confirm that you will make the code more efficient as the processor appears to be put under considerable pressure when running relatively few operations?
     
  3. oli@bass

    oli@bass NI Product Owner

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    665
    Had exactly the same problem and your hint helped me to solve it. Thank you!
     
  4. Mariana @ NI

    Mariana @ NI Product Manager at Native Instruments Staff Member

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    76
    hi all!
    Thanks for all the reactions, it's great to hear that this solved the issues for some of you, and it's useful to know that it still doesn't solve other issues - we'll keep trying to fix as many as we can.

    In that sense, the best thing you can do is to tell us whenever you see a precise set of circumstances and sequence of events that triggers an issue. The better description, the easier it is for us to fix. ;-)

    Here is an example of a Bug report format that was posted by D-One (slightly adapted to M+):

    Maschine+ software version: 1.2.14
    Bug description: Pressing the tap tempo button doesn't do anything while in keyboard mode.
    List of exact steps to produce the bug:
    1. Press the Keyboard button.
    2. Press the Tap Tempo button a few times to adjust the tempo.
    Observed Results: Nothing happens.
    Expected Results: The song's tempo to change.
    Reproducibility: Consistently​

    And here is the channel for Maschine+ specific Customer support - which would be a good way to report this.

    Thanks and best! :)
     
    • Like Like x 1
  5. Mariana @ NI

    Mariana @ NI Product Manager at Native Instruments Staff Member

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    76
    Regarding this:


    A difference in the micro version (that is, from 2.12.1. to 2.12.2) shouldn’t create any compatibility issues. Changes in the Minor version (eg, from 2.11 to 2.12) are more likely to cause compatibility issues, but it’s not always necessarily the case.

    What we want to make sure is that if there are any compatibility issues with previous versions, we always release Maschine software and Maschine+ updates at or around the same time.
     
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    • Informative Informative x 1
  6. olafmol

    olafmol NI Product Owner

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    715
    Tnx for the reply, appreciate the communications.
     
  7. Uija

    Uija NI Product Owner

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    Crashes are worse then before the update :( Are not able to use the maschine long enough to get more then 3 tracks running. From a crash every few days to a crash every few minutes.
    Currently the maschine that worked more or less fine until an hour ago now isn't useable anymore :(
    How can I roll back to an older version?
     
  8. maxmatteo

    maxmatteo NI Product Owner

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    25
    yeah same for me currently.... might consider doing a system reset, but hey that's not how its supposed to be :/
     
  9. Discopotato

    Discopotato NI Product Owner

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    47
    Well at least I’m not the only one who is still experiencing crashes. I’ve adapted to saving my project just about every time I make a change and have load last project on so I can still work with the M+, but I really shouldn’t have to do that. I’m not sure if it’s worse than the previous version or not, but it’s crashing multiple times every day that I use it.
     
  10. D-One

    D-One Well-Known Member

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    10,075
    Guys... Providing some propper info of what you were doing when the crashes happen is the best way to get it fixed, especially if you can provide steps of reproduction.
     
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  11. OhulahanBass

    OhulahanBass NI Product Owner

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    346
    Can there be a crash report sticky?

    When I downloaded crate cuts it would freeze when I tried to load a kit. I fixed it with a power cycle.

    I am also noticing that some issues are better fixed with disconnection from power than a simple restart.

    I am also in love with this thing. Any screen protection suggestions?
     
  12. Discopotato

    Discopotato NI Product Owner

    Messages:
    47
    Unfortunately there doesn’t seem to be any rhyme or reason to the crashes; it just freezes for a few seconds and restarts, sometimes while I’m doing things but often it’s when the M+ is idling and I’m not doing anything at all. Sometimes the CPU usage is as low as 9% when it does crash.
     
  13. radore

    radore New Member

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    8
    Glad to see a new update so soon!

    However, I am hitting 100% CPU with only two groups loaded from Anima Ascent and Meteoric Rise. Even one of your demo projects from Anima Ascent - Limit Sky is unplayable.
    Please fix the CPU spikes before adding anything else.
    Perhaps you could add a selectable audio buffer size?
     
  14. OhulahanBass

    OhulahanBass NI Product Owner

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    346
    I'm getting CPU spikes too, but for me the display will tell me I am at 40-60 percent but when I trigger a pad I get a CPU spike. It happens with just one Crate Cuts group. Oddly, it only clips when triggering manually, if you use note repeat it doesn't clip the CPU. Something seems fishy.

    So far all other crash/memory issues seem to be fixed with a hard reset.

    I am still loving the sexiest Maschine I have ever touched, however, I think the honeymoon period may end soon if I have to randomly power cycle and unplug the power adaptor 1-2 times a session.
     
  15. Mariana @ NI

    Mariana @ NI Product Manager at Native Instruments Staff Member

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    76
    That's so sad to hear!
    Uija maxmatteo Discopotato OhulahanBass
    We heard some cases where the issue was solved by going to SETTINGS / AUDIO and wiggling knob 1 for Internal Sound.
    (also mentioned in a previous post in this thread)

    Would you kindly try that and see if you notice any improvement?
    This would help us better understand the issue.

    thanks!
     
    Last edited: Nov 16, 2020
    • Informative Informative x 1
  16. Mariana @ NI

    Mariana @ NI Product Manager at Native Instruments Staff Member

    Messages:
    76
    There were some performance improvements made to Anima Ascent. It is still not available from the "Update" section in the Library, but you could delete it from your SD card and install it again.
     
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  17. OhulahanBass

    OhulahanBass NI Product Owner

    Messages:
    346
    I tried this and was not able to reproduce the CPU spike issues even when I brought the load up to idle around 65%. Previously I was getting CPU spike distortions around 40%.

    No indication that this improved the other glitches that require power change but I will try again tonight under more CPU stress for a solid couple hours and report back.
     
  18. OhulahanBass

    OhulahanBass NI Product Owner

    Messages:
    346
    So I was able to reproduce the issue. I think it has more to do with Maschine 2 than Plus as I have experienced this issue in controller mode with Mk3 in the past.

    The CPU clipping seems to only happen when the play head is stopped and the mean load is above 40%. Once I hit play the CPU crunch at the onset of each note goes away.
     
  19. Discopotato

    Discopotato NI Product Owner

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    47
    Well I did as you instructed when I booted the M+, and oddly enough I didn’t have a single crash today! Woohoo! I even left it idle for about an hour and a half and no crash.
     
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  20. maxmatteo

    maxmatteo NI Product Owner

    Messages:
    25
    Mariana @ NI
    i just did a fresh maschine+ reset and working so far
     
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