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Massive soft crashing after using for 10-15 minutes (any DAW)

Discussion in 'MASSIVE + MASSIVE X' started by RCR, May 5, 2021.

  1. RCR

    RCR New Member

    Messages:
    2
    I'm having a situation where Massive soft crashes after I've been using it for a little bit. At some point during use, if I turn any knob, it will not give me any midi sound from the DAW. If I close Massive and keep the DAW open, I can again preview sounds until I adjust any knob, then it goes silent. If I turn a knob *while* previewing a sound (the sound is playing while I turn the knob), the sound gets stuck and will play infinitely until I close the Massive.

    The problem seems to happen after approximately 10-15 minutes of using Massive. I don't know if it is strictly a time-based issue, but that is roughly the window I have to use it.

    Restarting the DAW does not fix the problem. The only way to get it working again is to restart my computer.

    More details:

    - I have the exact issue in both Bitwig and Reaper (the only 2 DAWs I own, and the only 2 I have tried to use it with)
    - Deleting the database file, which seems to fix various other crashes for other users, did not help
    - Uninstalling and reinstalling Massive did not help
    - I am using version 1.5.8
    - My graphics card is nVidia (not quadro), and the rest of my PC's specs satisfy the recommended specs
     
    Last edited: May 5, 2021
  2. chk071

    chk071 NI Product Owner

    Messages:
    180
    Are you on Windows 10?

    Also, is Massive the only plugin that you have such issues with?
     
  3. RCR

    RCR New Member

    Messages:
    2
    Yeah, W10, and I haven't used much besides Massive, but will test some things out.

    I'm also currently seeing if there was maybe some issue with having previously used the trial version. I wiped my DLL files and recopied to see if that fixes the problem. Will post here if that did it.

    EDIT: Having previously used the trial version seems to have been my problem. I needed to replace the dll file used by the DAW after installing the licensed version of Massive.
     
    Last edited: May 12, 2021