Massive X - Our House Expansion

Not in my account at all

 

Not seeing it either...

 

Now I see it!

 

Will it be for sale later on, for everyone who doesn't own Massive X yet?

 

It will be available later this year. The expansion is free with Massive X until March 4th 2021

 

This still hasn't showed up for me. Is anyone from NI able to help me out? (Already sent a PM to Matt)

 

Sorry NI, the same with me

Running Native Access v1.13.3 (R136) and Massive X v1.3.1 on Mac OS 10.12.6
Even did a logout/login into my account...

 

Matt@NI I have been waiting for it to show up since the announcement and it still doesn’t show up. Can you help me?

 

Can you help me to get Massive X - Our House Expansion before the free offer ends?

 

Hey everyone!

If you don't seem to see the expansion on your account here: https://www.native-instruments.com/en/my-account/my-products-serials-downloads/
The fastest is to contact our team so they can check why you haven't received it. We're available via email and chat here: https://bit.ly/NISupport_OP

 

Hi Matt, I actually did that before you replied and the support team was FAST and very helpful. (Actually my first time reaching out to NI support, so it was a great first impression). Thanks!!!

 

Great!!! I'm glad you got this sorted quickly