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Massive X - Our House Preset Error

Dieses Thema im Forum "MASSIVE + MASSIVE X" wurde erstellt von JMay317, 15. Februar 2021.

  1. JMay317

    JMay317 New Member

    Beiträge:
    2
    I've installed the Our House expansion and see it in the module when I open Massive X, but when I select one of the new presets I receive an Error Loading Preset box stating "Could not load preset". I've tried uninstalling Massive X and Our House. I've tried Rescan Presets. Still the same error. Any thoughts on how to fix?
     
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Beiträge:
    1.339
    Hey JMay317,
    Please check the steps in that article :
    Some Presets are Missing in MASSIVE X
    Did that fix the issue ?
     
  3. JMay317

    JMay317 New Member

    Beiträge:
    2
    Thanks for the response Jeremy. I’ve tried all the steps in the mentioned post to no avail. It’s strange because all the other presets show up and the “Our House” presets show up in the browser, yet when I click on an Our House, preset it states it “Could not load preset”.
     
  4. The Sarge

    The Sarge NI Product Owner

    Beiträge:
    643
    here´s also everything fine, presets are there and can be played (tested just ~20)
    sorry that I can´t help more :oops:
     
  5. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Beiträge:
    1.339
    Hey Jmay,
    Then we need to get a closer look, please get in touch with us through this typeform :
    https://support.native-instruments.com/hc/en-us/articles/360009382457
    Please include the result of your support tool there.