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Missing samples after updating software

Discussion in 'MASCHINE Area' started by Seansb02, Dec 9, 2020.

  1. Seansb02

    Seansb02 New Member

    Messages:
    6
    I have noticed that after updating to 2.11 and every update since, my samples that contain "foreign characters" (ie. Chinese, Russian) in their name can no longer be located and i can not load them in manually either [I've located the samples and hit okay & still won't load]. Before the update i never had any problems, now all of the projects i have that contain samples with foreign characters no longer work. I have checked this on another laptop I own and the issue happens the same. Can this please be addressed as I have over 100 beats that I want to sell but cannot track out anymore.

    Thank you
     
  2. Bruno @ NI

    Bruno @ NI NI Team NI Team

    Messages:
    74
    Hi Seansb02, I created a Sample named Русский.wav in 2.9.0 and opened it fine in 2.12.
    Maybe you could share a file you have problem with ?
    We will look deeper in the meantime.
     
    • Like Like x 1
  3. Seansb02

    Seansb02 New Member

    Messages:
    6
    Yeah that is weird, the file name i just tried two minutes ago is "菊地俊輔 女囚さそり 第41雑居房.wav" and still no luck, please see the attached screen shot. If i change the name to an English title i have no problems, please see picture 2. I dont mind using this work around for future works, but for previously produced songs it is impossible to get the sample back into the track 100% the same way as the first time.

    Thank you,
    Sean 12_09_20 Maschine .jpg upload_2020-12-9_16-56-46.png
     
  4. Bruno @ NI

    Bruno @ NI NI Team NI Team

    Messages:
    74
    thanks Seansb02, I could reproduce on Windows. On Mac it is fine.
    I've raised a bug for your issue.
    Cheers.
     
  5. Seansb02

    Seansb02 New Member

    Messages:
    6
    Any luck with an update on this bug?
     
  6. Bruno @ NI

    Bruno @ NI NI Team NI Team

    Messages:
    74
    Seansb02, the fix will be in the upcoming release (~2weeks)
     
    • Informative Informative x 1