MK1 Hardware Master Control Issues

Hi all,

Recently copped 2.3, was using 1.8 for a long while. It's cool and I like it but I've noticed that the master volume, tempo and swing knobs on my MK1 hardware do not work like they used to.

It's as if my shift button is permanently pressed as if I tweak the main volume, it'll alter the volume of the group or sound I have in focus. The same goes for tempo and swing.

It's not a major pain in the ass as I can use the software but reading through the manual this appears to be a bug and not a dedicated feaure which I've 'accidentally' set up.

Any help or info. is much appreciated!!

 

I use the MK1 with 2.3 all good here ??? so must be a bug your end ?

 

I've tried loading different projects, shutting down my system and re-opening Maschine but still the same problem.

I upgraded about a week ago and I'm certain that these 3 knobs worked fine up until a couple days ago.

Anyone else hear of similar issues or know if I've somehow 'locked' it in this state?

Cheers Moffit for your input

 

Yep me too. I found the fix is unplug and then replug the usb while maschine is open. But cant be doing that in a live set so yep it is a bug. Fix it NI.

 

Latest controller drivers and firmware?
Try 2.4 software.

 

"Latest controller drivers and firmware?
Try 2.4 software."

Are you saying 2.4 is out?

 

Yup check the forum.

 

Or Service Center or the download/updates page of your NI account. Especially because the update sticky thread still says "upcoming" for 2.4 and that 2.3.1 is "out now".

 

Yep got that , tried maschine again last night and problem happened again, It is actually unusable with this bug,which sux because I was just getting to like maschine 2.0 now have to go back to 1.9

 

And to think, if the problem was fixed I was going to buy a few expansion packs today.

 

Huh why not try 2.4 rather than. 2.0?
(And make sure everything in service centre is up to date).

 

I have been using 2.4 since yesterday. Everything is up to date. This is a major problem because I can fix it by unplugging the usb cable then plugging back in, but when I do this, if I change a knob the parameters go to zero. so basically my maschine is not usable with the 2.0+ software , which means I have to go back to 1.9.2 and have wasted my money on the 2.0+ update If NI do not fix this then they should refund me the money. In fact they should give me some free **** for the waste of time.

 

2.4 and MK1 controller is working great here. No problems with the Master Vol, Swing etc.

 

You never stated that you are running the latest drivers and firmware

 

Look, this is not an argument forum, it is to help people with problems. It's great to hear I did not state that i am running the latest drivers and firmware , but that does not help me. Also it is not helpful to hear other peoples MK1 and 2.4 software work fine.

It can not be a hardware issue because of the quick fix I stated before. So it is a software issue. And I am getting depressed about it.

 

Huh? If you mean that unplugging the USB cable and plugging it in rules out a drivers/firmware issue you are wrong. I am looking at the original opening post whereby it is stated there are issues with knobs on the controller. You are saying you are experiencing similar problems. That could easily be the driver, the firmware and/or the software. I suggest you rule this out by updating both, or at least have the common decency to supply decent feedback if you already have done it.

Another thing I would do is make sure you are using the Maschine USB cable supplied.

Another thing to do is stop biting the fingers off the people trying to help you. If you don't want help stop wasting our time, don't post, contact support or talk to a therapist.

Thanks.

 

The OP found it helpful (it's his thread after all), it should be helpful to you. If other systems are working either you or the OP aren't supplying the correct steps to repro the issue or the issue is to do with your configuration. Right now (right or wrong) my prime suspicion is that you are not on the latest firmware and drivers.

 

"The OP found it helpful (it's his thread after all), it should be helpful to you. If other systems are working either you or the OP aren't supplying the correct steps to repro the issue or the issue is to do with your configuration. Right now (right or wrong) my prime suspicion is that you are not on the latest firmware and drivers."

I am running latest updates and everything. This problem did not happen before the 2.3 update.

How do you know the OP found this forum helpful? Because IMO if he did he would have been back to say thanks, problem solved.

I brought my maschine MK1 as soon as they became available in NZ.

I use the original USB cable for maschine MK1. If it was the shift button sticking on the hardware then that problem would be the same with the 1.9.2 software.

 

Also , the problems with the master knobs are like with the OP, only problematic with the new software updates. In pre maschine 2.3 they worked fine.

 

Sorry but that DOES NOT rule out a driver/firmware issue. Maschine has software/firmware/driver dependencies. They all interrelate with each other. If you are running earlier drivers and firmware with the latest software you are far more likely to experience issues than if everything is up to date. But go ahead don't listen.. Don't supply feedback, don't rule it out you clearly have already diagnosed the issue yourself...

Because I read the thread and you didn't, I'll paste it below for your convenience...
(And btw I as you well know I was actually talking about knowing whether or not the MK1 was working fine for other people, you seem to take issue with this feedback for some reason, unlike the OP)

Anyway you have tried my patience, I have better things to do than try to help people who won't help themselves and are venting on people trying to help them. Bye.