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Native Access download stalling

Discussion in 'NATIVE ACCESS' started by Stephen Bish, Oct 11, 2017.

  1. Stephen Bish

    Stephen Bish NI Product Owner

    Messages:
    170
    Hi Folks
    I have Komplete Ultimate 10 and a KK88. I am about to order Machine Mk3 as my first ever Maschine and thought I would check for updates first. When I try to run Native Access it downloads extremely slowly and twice it has just frozen for 1/2 hour or more prompting my to close the attempt. First time at 59%, 2cnd time at 73%. Both times after probably about 2 hours.
    I am using Macbook Pro. I would have imagined that this should not be a big download. It is after all just the software to check for any needed updates. Any clues?
     
    Stephen Bish, Oct 11, 2017
    #1
  2. Stephen Bish

    Stephen Bish NI Product Owner

    Messages:
    170
    Tried a couple more times with the same result after reinstalling Native Access then spotted on the forum somewhere the suggestion to reboot my MacBook and that worked. All good now.
     
    Stephen Bish, Oct 11, 2017
    #2