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Native Access download stalling

Discussion in 'NATIVE ACCESS' started by Stephen Bish, Oct 11, 2017.

  1. Stephen Bish

    Stephen Bish NI Product Owner

    Messages:
    170
    Hi Folks
    I have Komplete Ultimate 10 and a KK88. I am about to order Machine Mk3 as my first ever Maschine and thought I would check for updates first. When I try to run Native Access it downloads extremely slowly and twice it has just frozen for 1/2 hour or more prompting my to close the attempt. First time at 59%, 2cnd time at 73%. Both times after probably about 2 hours.
    I am using Macbook Pro. I would have imagined that this should not be a big download. It is after all just the software to check for any needed updates. Any clues?
     
  2. Stephen Bish

    Stephen Bish NI Product Owner

    Messages:
    170
    Tried a couple more times with the same result after reinstalling Native Access then spotted on the forum somewhere the suggestion to reboot my MacBook and that worked. All good now.