Solved Native Access gives a download failed message

When I open Native Access it gives a download failed message.

I've checked my network connection and it is active. I am also running the latest version of both MacOS and Native Access. (1.4).

Any ideas as to what might be happening?

 

Seeing as how I have the same problem, this might be their server thing...

Just got my MK3 and I can't try it out because of Native Access

 

You guys beat me to it......I just tried to open Native Access and I cannot update or downlaod anything also.

 

I was about to download kontact player 5 to see what's it all about and this happens.

 

Same here, server for Native Access seems to be down.

Old Service Center is still functioning.

 

Yay I think it works now!

 

There was a technical issue that is now resolved, NA is working again.

Sorry for the trouble!

 

Hi,

Still not working here...

 

Same problem here. 4 purchased libraries that can't be downloaded until this is resolved. Native Access strikes again!

Anyone using an older version that works? (pre-1.0.4?) Wondering if this is the app or the connection with NI servers.

 

Had the same problem over the weekend but after about 2-hours, it finally resolved and then updated. Kind of alarming being a new user and all with no included discs or USB software but glad it wasn't down for very long.

 

Just tried to update it (Mac El Capitan here) and I got the same error message as above, 5 months after it was solved in this chain. NI, can you share the answer please?

 

Any suggestions for getting this to work? I’ve downloaded the latest version from the website several times as well....

 

Not solved!

Same problem here, same screen even if I take down my firewall and other protective Bitdefender protection when starting NI Access. I have purchased 4 libraries I want to install ASAP. I run Win 10, Native access was working until lately.

NI please solve this ASAP

 

Native access doesn’t open properly to allow install. It shows a “no compatible update found, download failed” error. I’ve uninstalled access few times and reinstalled it, still no good, I’m running windows 7 64bit, 16 GB RAM, Pentium Dual Core E5700 @3.00GHz, Running Kontakt 5.6.8. I've got a few NI instruments already that work fine on my machine. I did get the Native Access to run on a laptop no problems, but that's not where I need the instrument installed. I’ve attached a screen shot of the error. Any other way to install and activate this? Tried running Access in safe mode with networking, Tried deleting the registry file and reinstalling, tried deleting all service center content, nothing works. Also maybe not related, content in the Access window is blurry, don't see why this would affect the connection though. Please advise.
Thanks.

 

If the server is overloaded with folks downloading stuff, I have seen an issue with Native Access updating. i had the issue over the weekend while trying to get the latest installer updated where it would keep saying I need to login, but then would not login.

So, general rule with system overload will be to "try again later..." it seems.

I came back to it awhile later and updated with no issues, and I could see the several updates I had not done since November.

 

Resolved, for me it was my disabling my proxy server. Access opened up, no problems.

 

i got this problem now for many days,,and i get no answer from native instruments./.i think its very bad style of native instruments
very unprofessional

 

I keep getting the same error.

 

now's working

 

It's not working for me. I tried deleting and reinstalling the app. I removed the Prefs/plists. I don't know what is going on, as this hasn't been happening to me. It just started. I was able to update the latest Maschine/Komplete apps and download Chromatic Fire a short while ago. Now, Native Access won't open.