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Native Access keep asking for more free space, eventhough there is enough

Discussion in 'NATIVE ACCESS' started by Thomassi, 23/11/17.

  1. cimpeanj

    cimpeanj New Member

    Messages:
    1
    Fallas!!

    I have recently downloaded NI and tried to download the 600GBs on an external. My laptop is 500GBs so yeah.

    I had the same issue, everything DID download on the external, but it was ALSO downloaded on my Mac under the storage name of "others"
    I found this by clicking on the apple logo, top right - about this mac - storage.

    THE SOLUTION!!!

    I was on the phone with apple for 2h and this is the solution.
    We had to run a "Terminal" code which enabled us to find these hidden files. The instructions and path to the hidden files on my laptop (hopefully yours too) are as follows.

    You can access this in Finder by clicking on Finder -> Computer in the Menu Bar.
    Then in Finder, click on Macintosh HD -> System -> Volumes -> Macintosh HD -> private (hidden) -> tmp -> NI files should be here.
    Once we were able to clear these files by dragging them to the bin and then restart the computer to confirm the affected storage has been released. You will see your sweet sweet storage come back immediately :)))))) FYI It will take about 10 mins for your comp to reboot as it lost a lot of its guts.
    Note: to unhide files -> Shift + Command + "." (dot / full stop button).

    I hope this helps you all!
    JC
     
  2. victorp.sg

    victorp.sg NI Product Owner

    Messages:
    67
    “/tmp” is a symlink to the actual tmp directory at “/private/tmp”.

    At boot or a restart of your Mac computer will clear off every files and folders in the tmp directory—a start-up script does that automatically. :)
     
  3. zikayan

    zikayan New Member

    Messages:
    6
    Hi there,
    just experienced the same issue : Native Acess was demanding 144 GB (!) to install the 53 GB of Time Micro, whereas I have 640 GB free on the dowload location, and 44 GB free on my system drive. No Time Machine involved, I don't use it. I cloned my system on a 1 To drive, restarted with it, then download works fine. By the way it's not using any significant space on the system drive. Clearly a malfunction. Time to rename Native Acess in "Native No Acess".
     
  4. Gerry Charles

    Gerry Charles New Member

    Messages:
    1
    Same Exact Deal, nothin' came up when i tried the terminal fix, restarts cleaning up files nothin' works, says Arkhis is 12gb or so but when i try to download it's sayin' 53gb are needed
     

    Attached Files:

  5. victorp.sg

    victorp.sg NI Product Owner

    Messages:
    67
    On macOS, decompressing of files for installation always occurs on the system temporary folders in the boot disk which is usually your internal HD even though downloads are to your external HD. There is no way around this, so you need to make space on the boot disk, perhaps moving large applications or files to your external HD temporary, do the installation, and then move these applications or files back.
     
  6. Andres Pollak

    Andres Pollak New Member

    Messages:
    1
    same issue
     
  7. Alf emil Eik

    Alf emil Eik New Member

    Messages:
    3
    This might work.
    After banging my head against the wall for some painful hours, I found the "magic button" that solved it for me.

    Make two folders on the external disk, with the names: NI Content and NI Downloads
    Place the downloaded files in the NI Downloads folder

    Then select in Native Access Preferences:

    * Download location?
    extern HD / NI Downloads

    * Aplication location?
    Intern HD/Applications/Native Instruments

    * Content location?
    extern HD / NI Content

    Go to "Not Installed" page in Native Access:

    Chose the product you want to install, click the spyglass symbol on the left side of the install button
    From the menu popping up, chose the "NI Downloads" folder on the external HD as location
    Then the Install option on the right side of the cancel button will turn blue.

    Click Install, and everything will be OK (hopefully for you too)
     
  8. Takeshi Yokemura

    Takeshi Yokemura New Member

    Messages:
    2
    Same here.
    35GB contents and it requires 17GB more free space, while I'm having 83GB on my main drive.

    I know that NI Access uses the main drive for its temporally work regardless of the setting of Download Location. As the matter of fact, I have much more space on the drive specified as Download Location.
     

    Attached Files:

  9. Alf emil Eik

    Alf emil Eik New Member

    Messages:
    3
    Hello Takeshi

    Did you try to go the steps I described?
    I had the exact same problem, suddenly I found this way out of it.
     
  10. Takeshi Yokemura

    Takeshi Yokemura New Member

    Messages:
    2
    Changing the download location from the spyglass icon didn't work.
    It just gave me the error saying that the location is not correct.

    I've tried some workarounds discussed on this thread, and I've just found deleting Time Machine snapshot worked for me.
    Just listed the snapshots with `tmutil listlocalsnapshots` and then remove them with `deletelocalsnapshots`, like `sudo tmutil deletelocalsnapshots 2021-06-05-084644`.
     
  11. elling

    elling New Member

    Messages:
    4
    I think I have a simple workaround, in case you have an external drive handy with enough space:

    1. Under prefs in Native Access, switch your cache and download location to an external drive.
    2. Download and install the application
    3. When complete, copy the application to your hard drive using Finder and disconnect your external drive.
    4. Use the Relocate button in Native Access to find the application on your hard drive.

    Here's a video explanation of the relocation process from NI:
     
    Last edited: 9/7/21