1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE

Solved Native Access - permission required

Discussion in 'NATIVE ACCESS' started by Simon Mérand, 8/12/20.

  1. Simon Mérand

    Simon Mérand New Member

    Messages:
    3
    Hi
    I tried to connect to native access and i have this message
    There is no place to write any password on the window
    How i can proceed ?
    Thank you
     

    Attached Files:

    Simon Mérand, 8/12/20
    #1
  2. chadmtl

    chadmtl NI Product Owner

    Messages:
    37
    I think it might be referring to your Operating System needing you to authorize changes to your computer. If you minimize that window, you might find another dialog box where you can enter you password as you do anytime you install new programs.

    If you're using MacOS Big Sur or a Mac with the new M1 Chip, you can find more information about that here:

    https://support.native-instruments....605.1859229523.1606924426-20175943.1590848465

    If that doesn't answer your question, you might want to include which OS you're using and which model of computer so someone can give you a better answer.
     
    chadmtl, 8/12/20
    #2
  3. Simon Mérand

    Simon Mérand New Member

    Messages:
    3
    Thank you for you answer
    When i minimize the window, there is nothing behind
    I use an imac catalina 10.15.7 version
     
    Simon Mérand, 8/12/20
    #3
  4. chadmtl

    chadmtl NI Product Owner

    Messages:
    37
    I haven't used a Mac for a while, but I remember something like this happening. Is there maybe something in the dock asking for authorization? Or in the Apps/launcher?

    Otherwise, sorry - hope someone comes along quick to help!
     
    chadmtl, 8/12/20
    #4
  5. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2.445
    Matt @ NI, 9/12/20
    #5
  6. Simon Mérand

    Simon Mérand New Member

    Messages:
    3
    It works !
    Thank you Matt !
     
    Simon Mérand, 9/12/20
    #6
    • Like Like x 1
  7. Marcus Czoske

    Marcus Czoske New Member

    Messages:
    2
    Doesn't work for me.

    Running Mac OS 10.15.7
    There is no "LaunchDaemons" Folder in Mac OS/Library.
    A folder called "Privilegedhelpertools" cannot be found too.
    Only an exec called "LaunchDaemons".

    Followed instructions without deleting that 4 files.
    After restarting -> new installed -> same situation.

    Terminal trick returned "Not a directory".
    Finder cannot find a file called "com.native-instruments.NativeAccess.Helper2.plist"

    There are no hidden files.

    I also tried "system/library/LaunchDeamons/"-> there are only system files (apple)

    Need Help


    Screenshot 2021-01-02 at 13.00.49.png
     
    Marcus Czoske, 2/1/21
    #7
  8. Marcus Czoske

    Marcus Czoske New Member

    Messages:
    2
    Hi! I found a solution?

    Now I had problems with Toontrack, too.
    System is fresh installed yesterday on a formatted system…No Firewall or Virusscan etc. installed.

    Solution:

    I gave them both “administrator rights”
    Preferences -> Security & Privacy -> Privacy -> Accessibility
    Added both Apps

    That worked for me. Curiously, it is still working after deleting permissions.

    Screenshot 2021-01-02 at 14.20.01.png
     
    Marcus Czoske, 2/1/21
    #8
    • Like Like x 1
  9. chadlawson

    chadlawson New Member

    Messages:
    1

    I honestly created an account JUST so I could log on and say "thank you" . This absolutely solved the issue for me (Running 10.15.7 as well). What made you try that rabbit hole I do not know but I cannot thank you enough. Most sincere gratitude, chad.
     
    chadlawson, 8/9/21
    #9