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Native Access Plugins Installed on E: Drive, but still showing up on C: Drive?

Discussion in 'NATIVE ACCESS' started by CpawsMusic, May 21, 2020.

  1. CpawsMusic

    CpawsMusic New Member

    Messages:
    2
    I'm having this issue where I have my Native Access Plugins installed on an external hard drive, but for some reason my computer is still "storing" them on the C: Drive and completely maxing out the space. I took some screenshots, so let me know if you have any ideas on how to fix this. :)
     

    Attached Files:

  2. 101_south

    101_south NI Product Owner

    Messages:
    96
    I'm having the same issue
     
  3. CpawsMusic

    CpawsMusic New Member

    Messages:
    2
    I got an official response from the support team after e-mailing them.

    "The libraries are stored on the E: drive and are not occupying any space on C: drive, despite the Windows Control Panel showing C: drive.

    You can see for yourself by uninstalling Session Strings 2 for example via Windows` Control Panel and checking the available space on C: and E drive:

    The available space on C: should basically the same it was before the uninstallation of Session Strings 2
    And the available space on E: should be 10gb more than before the uninstallation.

    The Control Panel saying they are installed on drive C is only a cosmetic issue."