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Native Access Problem

Discussion in 'NATIVE ACCESS' started by dlagon, Aug 19, 2020.

  1. dlagon

    dlagon NI Product Owner

    Messages:
    21
    Hello,
    I have a problem with Native Access...When I want to install my new pack Komplete, it download all my product but I meet some errors during installation...Can you help me?
    I join 3 pictures showing the error that run in a loop.
    Thank a lot in advance.
     

    Attached Files:

    dlagon, Aug 19, 2020
    #1
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Hey dlagon,
    This is probably due to file paths, check this article :
    https://support.native-instruments....lation-Error-Fatal-Error-Can-t-write-Windows-

    Was that the problem ?
     
    Jeremy @ NI, Aug 19, 2020
    #2
  3. dlagon

    dlagon NI Product Owner

    Messages:
    21
    Hi Jeremy,

    Thank a lot for your help...I just found my problem. It's my antivirus (BitDefender) that was blocking all my NI files. I just disabled temporarily my antivirus and now, all is all right...Thank a lot ! ;)
     
    dlagon, Aug 19, 2020
    #3
  4. Paule

    Paule NI Product Owner

    Messages:
    7,555
    Using Kapersky there is no issue!
     
    Paule, Aug 20, 2020
    #4