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Native access update problem

Discussion in 'NATIVE ACCESS' started by BLOCK WAS HERE, 28/4/21.

  1. BLOCK WAS HERE

    BLOCK WAS HERE NI Product Owner

    Messages:
    24
    I’m getting this all of a sudden when I try to update in native access. Anybody know why? Or how I can fix this problem?
     

    Attached Files:

    BLOCK WAS HERE, 28/4/21
    #1
  2. ShelLuser

    ShelLuser NI Product Owner

    Messages:
    1.313
    I fail to understand what the problem is supposed to be?
     
    ShelLuser, 28/4/21
    #2
  3. BLOCK WAS HERE

    BLOCK WAS HERE NI Product Owner

    Messages:
    24
    Every time I hit update.. it says “download failed: could not write to the temp directory” I’m not sure why? I haven’t changed anything. Never seen this before.
     
    BLOCK WAS HERE, 28/4/21
    #3
  4. René must be Unique

    René must be Unique NI Product Owner

    Messages:
    2.128
    If you running Win.
    Uninstall the software you want to reinstall with the uninstaller,
    and reinstall that software with NA.
    --------
    And if you have time to spare, fill in your footnote.
    Which OS?
    Which version?

    René
     

    Attached Files:

    René must be Unique, 28/4/21
    #4
    • Like Like x 1
  5. BLOCK WAS HERE

    BLOCK WAS HERE NI Product Owner

    Messages:
    24
    Well I don’t know if that will fix my issue though. It started with guitar rig not updating.. so I assumed it was an issue with guitar rig. Now kontact also needs and update, and it’s saying the same thing for kontact. “Could not write to temp directory” I’m using windows
     
    BLOCK WAS HERE, 28/4/21
    #5
  6. René must be Unique

    René must be Unique NI Product Owner

    Messages:
    2.128
    You can get this message if there is not enough space left on the C drive.
    If you have multiple hard drives in your system,
    you can specify in NA preferences that the download and extract should be done on another drive.

    René
     
    René must be Unique, 28/4/21
    #6
    • Informative Informative x 1
  7. BLOCK WAS HERE

    BLOCK WAS HERE NI Product Owner

    Messages:
    24
    Thanks man... that’s probably it.. I have multiple drives but I left all the settings in default, so I’m guessing the c drive is probably just full.. thanks for you constant help. I’ll let ya know if that fixed it when I get home bro! ✊
     
    BLOCK WAS HERE, 28/4/21
    #7
  8. BLOCK WAS HERE

    BLOCK WAS HERE NI Product Owner

    Messages:
    24
    Well it’s not my storage.. I have plenty of space. I’m not sure why this is happening. Never had this issue before and I’m not the most computer savvy person, I have no idea what to do
     
    BLOCK WAS HERE, 28/4/21
    #8
  9. Ian_Fu

    Ian_Fu NI Product Owner

    Messages:
    97
    *sorry...wrong thread
     
    Ian_Fu, 28/4/21
    #9
  10. René must be Unique

    René must be Unique NI Product Owner

    Messages:
    2.128
    Create a folder on your D: drive called.
    NA download.
    Open NA and select Preferences.
    Browse at download location to the NA download folder.
    Select this folder and click O.K.
    You should now see D: / NA download under download location.
    If so, click on SAVE now.

    DLloc.PNG

    Now install the software.
    Is it working now?

    René
     
    René must be Unique, 29/4/21
    #10
    • Like Like x 1
  11. FSDubDrummer

    FSDubDrummer New Member

    Messages:
    1
    good evening everyone I'm new to the forum and I also have the same problem I also uninstalled the NA and reinstalled but now it doesn't start at all thanks everyone for the replies
    20211114_184445.jpg 20211104_180633 (2).jpg
     
    FSDubDrummer, 14/11/21
    #11