Native How Can You Do This To Us Protools Users?

This analogue doesnt hold

Sorry ew - but that just doesnt cut it - NI`s for Protools been broken for far too long - Theres just no excuse for it - if NI´s got all this problem developing fo different platforms and formats at the same time - then maybe they just SHOULDNT. Together its a h*ll of a lot of money that Protools users spend on NI´s products.

The facts remains.
We bought the product - It didnt work.
Refund or action - NOW.

Please send the message to someone that DO work at NI.

(On the other hand I appreciate that this thread is still here - dispite the nature of conversation being held)

Idahoe

 

Are you posting the same things on the Digi board? Compatibility's a two way street, after all...

ew

 

Well - NI´s the third party plugin developer - I cant see what good posting things at Digi support would do - Should they change their architecture to make NI work in the Protools DAW - I dont think so.

Its not Protools not working in NI software - It is the other way around.

I work myself as a project manager in a Swedish IT-company within the Digital Domain and I can promise you that we will look into this matter from a legal point of view.

/I

 

I feel compelled to chime in here. EW, could you pass this on to anybody at NI who is listening?

I am a long-time NI user who has spent MANY HUNDREDS of dollars on the library add-ons that go with NI products. For example, I have purchased every drum-kit add-on that goes with Battery (Synthetic Drums, Studio Drums, etc.). So it's not just the plug-ins themselves that are important -- there is the whole family of legacy products that is affected by NI's seeming unwillingness to support ProTools.

What really burns us PT users up, and I think this is the most important point out of all the back-and-forth that has taken place on this long thread, is this: NI continues to release NEW PRODUCTS at a regular pace. Instead of doing the minimum required to keep their existing products working with the de facto industry-standard DAW, they seem to lose interest and run after whatever shiny new idea takes their fancy. THAT is maddening. Simply maddening.

How do you think that looks to those of us who simply want RTAS support to actually mean RTAS support?

 

However, it was working until the Apple and PT updates- nothing's changed on the NI side. That's stayed the same, correct?

That's why I said broken compatibility's a two way street. What exactly were the changes in 10.5 in regard to how PT operates to make this non-functional?

ew

 

You have to remember that new products are scheduled usually at least six months to a a year in advance of the announcement. They don't suddenly wake up one day and say "Ah- let's put out a new product in a couple months!" And, like any other business, it's hard to switch priorities in a hurry.

I'll ask and see what I can find out. However, I don't expect to find out much if anything more than they've said publically.

ew

 

if that's the case...

... then why do other companies with a similarly wide range of products not seem to have any problem keeping pace and more importantly, communicating the status better? For example, look at Waves, they have a diverse set of apps, and have been releasing major new packages within very recent months (such as the Maserati set). All of their stuff was compatible with PT8 from day one.

The chart of plug-in compatibility on the Digidesign site shows that NI and a tiny handful of others are "NC" (not compatible). Of those, NI leads the pack in incompatibility. Based on NI's past history, I'd bet they are not bothering to fix existing products, but will require users to buy the next "dot-zero" releases to gain compatibility.

Not to mention the brain-exploding frustration of having the new "dot-zero" releases not read presets or saved settings from the previous versions. How many times have I had to deal with something like this from NI: Guitar Rig 1 presets can't be opened in Guitar Rig 2. But Guitar Rig 1 won't run on Intel Macs, so I can't have both installed simultaneously. So opening my previous sessions, all my settings are lost. When GR3 came out, the process repeats. I have come to associate these kind of headaches with NI products.

 

If I remember (it's been a long time), you could open GR 1 banks with GR 2- you just had to move them into the GR2 bank folder. You can definitely open GR 2 banks with GR 3, and have been able to do so from the beginning.

The only NI product I know of that chokes on previous versions is Reaktor: R3 used a dongle, and anything created in it had to be opened on a dongled machine and resaved in R4 or R5. However, all of the R3 ensembles in the user library have been resaved so you can use them.

ew

 

Yes. Apple & PT change and update - and NI must follow or SKIP support for it. And if NI skip support - they have to tell their customers this IN ADVANCE so we dont have to buy the toys believing it to be pro software.

Dont ask me to do NI´s job - "What exactly were the changes in 10.5 in regard to how PT operates to make this non-functional? " - Dont ask me - I dont PRETEND to be a music software developer.

This is going nowhere.
Go on - have a laugh - Hahahaha - Stupid customers bought our useless Gonk.

 

I have to add my .02 in here as well. This company is F'd up. You lost me as a customer and the only reason I still check up on this disaster you call a support forum is to see if i will ever be able to complete projects created entirely with KORE almost a year ago.

You guys have had ample time to get this right. Maybe you should fly some of your guys over to Digi AIR to see how VI's are supposed to work in the industry standard DAW.

And your little drum controller with cheeto crumbs and soda all over the f'n desk is a f'n joke too. your marketing ideology conveys your work ethic perfectly. Lazy.

 

Guess what. BUMP.

By the way, what the hell does NI think they're doing when they are STILL claiming that Komplete supports Pro Tools (7, and even 8)?
I happened to look at Komplete product site http://www.native-instruments.com/index.php?id=komplete5&L=1
and I honestly cannot believe it:
"VST*, RTAS* under Pro Tools 7/8™, ASIO*, Core Audio™, Core MIDI™, DirectSound™"

Oh you bright eyes.

 

Hey NI - This is just a Protools bump on the road.

 

So, Kontakt 3.5 is finally in beta testing. What about the rest of the komplete package? Will the Kontakt update translate into updates for everything else? I am a composer who uses my NI stuff a lot. But honestly, as a PT user, I wish I had built my rig around more reliable soft synths and samplers. I've started buying and trying to use other software because it is too precarious for me to keep depending on NI to have their PT stuff functional. I really wish this wasn't the case, because I love the sound of most NI stuff. But this simply is not professional. Please prove me wrong NI...demonstrate an understanding and a change in approach.

 

I'm with you about this insane amount of time NI stuff don't work in ProTools; in fact, to me, even before Leopard it was asking for trouble to use them in PTools and that's why I use them on a separate computer.Sure NI get the first place in the "non working RTAS VI/plug"poll.
To be fair we must say that RTAS is a big "problem"by itself:any RTAS VI/plug is much more heavy on CPU than AU/VST version.Obviously if we could use the AU standart in ProTools, all these problems would disappear.
I don't see that happening, that's why I went on the second computer solution.....


And yes it's incredible that they advertise about PTools compatibility.You should also notice that in the same page you're talking about you can see this:

Additional Information
Some of the instruments contained in this bundle are currently not fully operational in Pro Tools hosts on Mac OS X 10.5 Leopard. Compatibility updates are in development. More info...

 

I wrote my message three weeks ago, was it there then? My guess is I would have seen it... Of course I may be wrong with this also.

Two things, NI:
1) Thank you for the Kontakt beta, finally.
2) You might give us a schedule of the development of all the rest.

 

Bump - This thread rules

 

OK Thats finally it. 8000 views at this thread and not ONE word from NI. I will tell everyone to stay away from this company. period. Selling my Komplete 5 package. Taking bids.

 

Yep. If you read the update announcements that Thomas posted lately, you'll see that PT support in Leopard's mentioned in every one of them.

ew

 

Where can I find this information?

 

And really ew - its just too late - I´ve lost all confidence in NI. Again : Anyone in for the Komplete5 software! - Its an amazing software (in a parallell universe that is) Whatever