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New serial for 1.5

Dieses Thema im Forum "ELEKTRIK PIANO" wurde erstellt von JoPo, 8. Mai 2007.

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  1. JoPo

    JoPo NI Product Owner

    Beiträge:
    155
    Hi..

    Impossible to get the new serial ! And my elektrik piano is registered, I click on the right link, and I log in perfectly...

    HELP !
     
  2. David Das

    David Das Moderator Moderator

    Beiträge:
    7.060
    Did you click on the "What's This?" link?

    What happened when you did?
     
  3. JoPo

    JoPo NI Product Owner

    Beiträge:
    155
    Yes ! I ask for the new serial !! But after log in, it answers that my product is not registred ! So I go on my registration page product and I can see my elektrik piano registered.

    I made also the demands to the support, but they need several days to answer !!
     
  4. ew

    ew Moderator Moderator

    Beiträge:
    21.328
    I'm not getting you here...

    If you have the new serial number, when it says it's not registered, click on next. The next window will allow you to enter your serial number. Click on next- done.

    I'd reboot after that if I were you.

    ew
     
  5. JoPo

    JoPo NI Product Owner

    Beiträge:
    155
    I did it ! When I enter the serial of the EP box, it answers that this serial is not valid anymore. And in the start menu, it is written that for 1.5, I need a new serial, with a link to get it. So I follow the link and it says my product is not registred. But it is !
     
  6. ew

    ew Moderator Moderator

    Beiträge:
    21.328
  7. JoPo

    JoPo NI Product Owner

    Beiträge:
    155
    Still like my product is not registered...
     
  8. Markus @ NI

    Markus @ NI New Member

    Beiträge:
    989
    Hi all,

    the online request link for the serial is for Komplete 4 users only as stated in the HTML info.

    Elektrik Piano 1.0 users who activated after September 12 will get a coupon
    via email. If for some reason you did not get a coupon but you think that
    you qualify, please contact us via this form:
    http://www.native-instruments.com/index.php?salesuppfrm_us

    EP 1.5 KSDs for Kore 1 will be released shortly. We will post a sticky in this forum once they are ready!


    best,
    Markus
     
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