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NI cusotmer service

Dieses Thema im Forum "Feature Suggestions" wurde erstellt von MtotheC, 2. April 2013.

  1. MtotheC

    MtotheC Forum Member

    Beiträge:
    20
    my feature suggestion would be for NI customer service to do their job.
    I'm posting this here because they have simply stopped their correspondence with me.
    My current situation with them regarding a defective guitar rig kontrol and their lack of accountability to follow through on the issue is both insulting as it is unprofessional.
    NI, please send me the shipping label so I can send you the kontrol as you promised.
    Schönen Dank
     
    MtotheC, 2. April 2013
    #1
  2. db133

    db133 NI Product Owner

    Beiträge:
    149
    "NI customer service to do their job. ".

    There does appear to be a lack of input.
     
    db133, 3. April 2013
    #2
  3. arachnaut

    arachnaut NI Product Owner

    Beiträge:
    3.106
    I just sent them a trouble ticket and got a response in a few hours. And I live in California USA.
     
    arachnaut, 4. April 2013
    #3