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NI has cancelled my crossgrade order, why?

Discussion in 'Product Installation and Activation (Archive)' started by alfonsodj, May 29, 2007.

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  1. alfonsodj

    alfonsodj NI Product Owner

    Messages:
    6
    Hello, I bought my crossgrade in NI online shop last 18/05/07, but yesterday (28/05/07) NI has cancelled my order, why?
     
    alfonsodj, May 29, 2007
    #1
  2. DJ Freshfluke

    DJ Freshfluke Traktor Mod

    Messages:
    26,792
    you should contact NIs support on that.

    if you have a ticket number, you can provide me with it and i can have a closer look at what happens, but it's registration support which you should contact.

    also, i moved this thread in the registration board, that may speed things up also!

    *moved*
     
    DJ Freshfluke, May 29, 2007
    #2
  3. alfonsodj

    alfonsodj NI Product Owner

    Messages:
    6
    Thank you, Native_girl

    My order number is: ****** (I send you an email)
     
    alfonsodj, May 29, 2007
    #3
  4. Marius @ NI

    Marius @ NI NI Team NI Team

    Messages:
    1,052
    Hello,

    to be more accurate: you should contact our distribution team. You can find the contact options here:

    http://www.native-instruments.com/index.php?id=contactinfo_us

    Choose the option "Questions concerning orders and the NI Online Shop" here.

    In case you already wrote to support, we will forward your email to our distribution team, of course.
     
    Marius @ NI, May 31, 2007
    #4
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