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Solved NI Massive (AU) crashing Ableton live 11

Dieses Thema im Forum "General Chat" wurde erstellt von Benjohnson, 27. Februar 2021.

  1. Benjohnson

    Benjohnson New Member

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    1
    The audio unit iteration of NI Massive is causing Crashing of Live 11, only the Audio unit version (Apple compliant version of VST)

    This causes old projects not to load, and the work around is to open all projects in live 10, re save all instances of massive with patches as VST. deleting the VST channels, saving and opening in Live 11.

    This cannot be automated, so this is a manual process, is there a patch or fix in the works? are people aware of this AU breaking bug?

    Some reddit users have mentioned the above with little understanding of what was causing the bug, but the information is out there in the crash logs if they are read.

    can NI add some info to this issue please?

    P.S this issue has been flagged with Ableton and they mentioned its a NI issue that has been flagged, looking for more info! cheers!

    thanks!
    Bug description: AU - NI massive Crashes live 11
    List of exact steps to produce the bug: Drag NI Massive AU into Ableton live 11
    Observed Results: Full Crash
    Expected Results:Crash
    Reproducibility: (Does it happen consistently or occasionally?) Every time.
     
  2. ShelLuser

    ShelLuser NI Product Owner

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    1.313
    I can't really comment because I don't use Apple and I don't experience crashes, however.. I did some google'ing and noticed that there is a story going around which suggests that a forced rebuild of the database could be a possible solution.

    I don't know if this is true but it is something you could try.

    Check for the Native Instruments program data folder (I have no idea where this might be on Apple) and look for the Massive subfolder, it should contain files as "NIMassiveDataBase_ul". Make sure no instance of Massive is running and just rename the folder into something else... I dunno "Massive.bck", this way you don't risk destroying anything.

    Then simply try to see if Massive can be loaded.

    Also... Always make sure that you can start the stand alone version of Massive. That's where I'd begin, if that works then try the plugin again. If it still crashes, maybe try to follow this procedure to see what happens next.
     
  3. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

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    1.339
    Hey Ben,
    Last week Massive 1.5.8 was released adressing this bug :

    Screen Shot 2021-03-01 at 15.42.02.png
     
    • Like Like x 1
    • Informative Informative x 1
  4. mrhospital

    mrhospital New Member

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    1
    Hi Jeremy

    Thank you for the update. I was experiencing crashing with the Audio Unit using Live 11 Build: 2021-02-08.

    It was crashing on my Mac mini (2018) running Catalina 10.15.7 (19H2) & MacBook Pro (13-inch, Mid 2010) running High Sierra 10.13.6.

    I can confirm that Massive Version 1.5.8 (R64) is now working on both machines.
     
  5. Danny Mendez

    Danny Mendez New Member

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    1
    Hi Jeremy,
    The same issue is happening with other NI plugins: Raum for example.
     
  6. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Beiträge:
    1.339
    Hey Danny,
    How does the crash happen exactly ? Does it happen when you close the GUI ?
     
  7. tsolismusic

    tsolismusic New Member

    Beiträge:
    2
    Any follow-up on this? I'm experiencing the same thing with audio units such as Freak, Phasis, Raum, etc...

    I've installed, uninstalled, reinstalled. Deleted everything listed on the uninstall page. Nothing seems to help.

    (I've isolated the plugins that are not working and experiencing the same issues)

    - Bite
    - Choral
    - Dirt
    - Driver
    - Flair
    - Freak
    - Guitar Rig
    - Phasis
    - Raum
    - Replika XT
    - Super 8
     
    Zuletzt bearbeitet: 23. November 2021
  8. tabor

    tabor New Member

    Beiträge:
    2
    Same here. Replika XT, Raum (AU) etc.. crashes every time I drag the plugin window to reorder the effects among other plug-in (stock Ableton and others).

    Ableton Live 11.0.12
    NI latest everything.
     
    Zuletzt bearbeitet: 2. Dezember 2021
  9. tsolismusic

    tsolismusic New Member

    Beiträge:
    2
    I have been in contact with NI and I solved these problems. NI is aware of the crashing and they suggest you use the VST versions of all the plugins that are crashing. I did that and I have had no issues yet. I realized that Super 8 still crashes (no VST version) and I contacted them again about that. They recommended using the VST3 version of Super 8 and it worked for me. You have to go into plugin preferences and enable VST3 in Ableton if you have not already. Super 8 didn't come up at first when I did that but if you scan specific folders you can locate it. Hope this helps!