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NI support repeatedly failing to release serial number!

Discussion in 'GUITAR COMBOS' started by Jerubbaal, Oct 4, 2009.

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  1. Jerubbaal

    Jerubbaal New Member

    Messages:
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    I purchased a Guitar Rig 3 Kontrol edition used on eBay. The seller faxed the required license transfer form to NI at least THREE times over the past several months that I can count. NI has failed to notify the seller the have received the form and fails to release the serial number so I can register it and get out of Demo Mode hell :angry:

    I have emailed NI support repeatedly... I get a canned response that looks like a bot and not an actual person instructing me to have the seller fax a transfer form... ad nauseum

    I mean really, what is it going to take? :confused:

    The seller even tried to email a signed copy of the from to NI and I have a copy of that...

    At this point I can only warn people... Buyer Beware..
     
  2. Jerubbaal

    Jerubbaal New Member

    Messages:
    4
    Dear NI support bot,

    I have a PDF scan of the most recent signed license transfer form... if only your company had actual people supporting it I could send it to you.

    :lol:
     
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