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No Downloads possible

Discussion in 'NATIVE ACCESS' started by tricade, 26/10/21.

  1. tricade

    tricade NI Product Owner

    Messages:
    1.171
    I had this problem with Mac OS 11 and its the same with 12...
    Any idea what I can do? Already granted full HDD access but It does now want to download.

    MacOS 12.01 // MacPro M1Pro
    Downloaded latest NI Access....
     

    Attached Files:

    tricade, 26/10/21
    #1
  2. Glenn McComb

    Glenn McComb New Member

    Messages:
    2
    I had issues using the Native Access download link in the email which I received after trying to download Kontakt Player.. On the Kontakt Player page I clicked the "Get Download Link" button and then clicked the "Download NATIVE ACCESS" button in the email I received. I downloaded the Native Access installer and it appeared to work but when I tried to open it, nothing happened (the app didn't boot it just froze and I had to Force Quit it.

    I was able to get this working by downloading Native Access directly from the website via:
    https://www.native-instruments.com/en/specials/native-access/

    Is it possible the Native Access download link in the email which is for an older version of Native Access?
     
    Glenn McComb, 1/11/21
    #2
  3. victorp.sg

    victorp.sg NI Product Owner

    Messages:
    67
    Try some of the solutions in this NI article -- https://support.native-instruments....y-Native-Access-Downloads-Are-Taking-Too-Long

    Native Access does not require Full Disk Access; only Files and Folders access to ~/Documents/, ~/Downloads, and external volumes.

    From your screenshot, your issue could also be due to MacCleaner Pro app -- try to disable all background tasks of MacCleaner Pro before running Native Access again.
     
    victorp.sg, 2/11/21
    #3