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Not recognising Soundcloud on reload

Discussion in 'TRAKTOR DJ 2' started by JAScarb, 6/10/21.

  1. DJFrankBishop

    DJFrankBishop New Member

    Messages:
    8
    Yeah, this is pretty awful.
     
  2. Luena

    Luena New Member

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    4

    This was exactly what they told me last week, lets hope this week they can have a different answer. I already sent another request because I'm still waiting for an update from them, and we are paying for something that we are not able to use fully and Its not ok... I know and understand that issues can happen and its ok, but I also know that if we can not pay a month they will not wait and cancel our subscription... But yes hopping for the best this week.
     
    • Like Like x 1
  3. McCartney Bogin

    McCartney Bogin New Member

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    9
    Gigs on Friday. Any ideas of what to do?
     
    • Like Like x 1
  4. DJFrankBishop

    DJFrankBishop New Member

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    8
    We’re all in the same boat bro. This is maddening.
     
  5. McCartney Bogin

    McCartney Bogin New Member

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    9
    Ended up downloading hundreds of songs from YouTube. Took me hours and now I have to go back and throw in all my hotques. Going to take me forever
     
  6. Nico @ NI

    Nico @ NI Administrator

    Messages:
    55
    From a DJ with gigs perspective, I would advise to every artist to download & backup its whole library on a stick or hard-drive.
    Soundcloud link, Beatport etc. are cool features but if you're touring you have to be professional and always have your playlists ready and backups with you. This kind of issues will most likely happen again in the future.
     
    • Like Like x 1
  7. Nico @ NI

    Nico @ NI Administrator

    Messages:
    55
    And by the way, buy on Bandcamp or other artist friendly platform if you can. You'll get standard quality for clubs and offer a decent support to the producers.
    Youtube mp3 should be avoided at all costs.
     
    • Like Like x 1
  8. McCartney Bogin

    McCartney Bogin New Member

    Messages:
    9
    The quality of YouTube is terrible. Waste of time. Will be buying the songs now
     
  9. JAScarb

    JAScarb New Member

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    9
    My latest reply:

    "Pedro
    (Native Instruments)

    Oct 14, 2021, 8:02 GMT+2

    Hello John

    Thank you for your reply.
    Starting in the day of your first contact, we have been having several reports like yours and we are investigating the problem. We've tested it in several IOS's, Windows and Mac computers and the problem shows in every one of them. It seems that the issue might be on Soundcloud's side.
    We'll let you know when we have further details on this matter.
    We're sorry for the inconvenience and thank you for your understanding.
    Best regards,
    Pedro"
     
  10. McCartney Bogin

    McCartney Bogin New Member

    Messages:
    9
    Not very helpful :/
     
    • Like Like x 1
  11. DJFrankBishop

    DJFrankBishop New Member

    Messages:
    8
    Same bullshit reply.
     
  12. Matt Watson

    Matt Watson New Member

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    2
    Yeah still not working , fu## it
     
    • Like Like x 1
  13. JAScarb

    JAScarb New Member

    Messages:
    9
    The Soundcloud support page now features a flash about their problems with Traktor, so at least it's headline news at Soundcloud HQ
     
    • Like Like x 1
  14. McCartney Bogin

    McCartney Bogin New Member

    Messages:
    9
    This is bs I’m going to cancel my Go+ subscription until it’s fixed
     
  15. Friedemann @ NI

    Friedemann @ NI NI Team NI Team

    Messages:
    987
    Hi all! Good news, the connectivity issue with SoundCloud has been resolved.
    The cause has been an increase of the security level and it was hard to find where exactly the requests from TDJ2 were denied.

    We apologise for this long downtime and thank everyone for their patience.
     
    • Like Like x 5
  16. JAScarb

    JAScarb New Member

    Messages:
    9
    This appears to be resolved now, I had notification from NI
     
  17. DJFrankBishop

    DJFrankBishop New Member

    Messages:
    8
    Sweet!