1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE

Not turning on

Discussion in 'Technical Issues (Archive)' started by Holoverse, Jun 15, 2011.

  1. Holoverse

    Holoverse New Member

    Messages:
    2
    Hi,

    I bought Maschine yesterday, and installed it, and all the drivers.
    When I plug it in, it flashes for about a millisecond, then goes dead.
    Windows does recognize it, makes the dingdong noise, but it doesnt power on.
    I try opening Mashine 1.6 and nothing.
    I try the editor. And nothing.

    I tried installing it on another computer, and same thing.

    Is it the hardware itself that is broken? :angry:
     
    Holoverse, Jun 15, 2011
    #1
  2. smithwessen

    smithwessen NI Product Owner

    Messages:
    1,177
    usb sockets you tried another one?

    you using a usb hub?
     
    smithwessen, Jun 16, 2011
    #2
  3. Holoverse

    Holoverse New Member

    Messages:
    2
    yeah, i tried all 6 ports.
    and 3 cables

    no hub
     
    Holoverse, Jun 16, 2011
    #3
  4. Shminkens

    Shminkens New Member

    Messages:
    2
    I have the same issue but with a macbook pro and i haven't found any solution. Does someone know how to fix this?
     
    Shminkens, Jun 29, 2011
    #4
  5. smithwessen

    smithwessen NI Product Owner

    Messages:
    1,177
    unplug maschine, uninstall controller driver, reboot,

    install maschine controller driver then install the controller editor, then replug in your maschine into the usb socket
     
    smithwessen, Jun 29, 2011
    #5
  6. Shminkens

    Shminkens New Member

    Messages:
    2
    I followed your advise and Maschine is working fine right now. Thank you for your help.
     
    Shminkens, Jun 29, 2011
    #6
  7. ALEX666777

    ALEX666777 New Member

    Messages:
    6
    I HAVE THE SAME PROBLEM WITH PC...WHAT SHOULD I DO? IS THE SECOND TIME HAPPENED...THE FIRST TIME AFTER A WHILE START WORKING AGAIN...WHA IS THE CONTROLLER EDITOR ?:eek:
     
    ALEX666777, Jul 6, 2011
    #7
  8. tronics99

    tronics99 NI Product Owner

    Messages:
    37
    Does not work, I did that reboot and driver install thing a couple of times.
    No chance to get this to work.

    The LED flash shortly when I connect the usb cable. Then it says that the device cannot be recognized.

    It says unknown device in device manager.

    Is my Machine faulty?
     
    tronics99, Jul 11, 2011
    #8
  9. tronics99

    tronics99 NI Product Owner

    Messages:
    37
    resolved

    I found the problem. And resolved it.

    The new Audio Komplete 6 takes away too much energy, to a point where no other USB devices (like USB stick) can be recognized.
    So I shut down the computer, took off the AC cable for one minute. That was to only way to have a full reset.

    When rebooting USB was recognized again =)
    BUT strange behavior and display error on the Maschine.

    This was again because it was on the same USB hub directly on the computer. And this usb hub was obviously overwhelmed by the power needed.
    I changed the power sucking AK6 to a USB hub that I have on my Dell monitor.

    Now both work perfectly.

    Also both would work perfectly when disabling the microphone phantom power which is what obviously took too much power off the system.
     
    tronics99, Jul 11, 2011
    #9