OSX 10.5.2 update

Has anyone installed this already?. If so is your GR3 working properly?

Thanks

 

No GR3 does NOT WORK in X.5.2 for me. Worked fine in X.5.1
Look in Tech issues for more on this.

 

That update was massive. I'm holding on applying it until I get more feedback from other folks

Thanks

 

GR3 is working fine for me in Logic on X.5.2. Logic itself seems to take more CPU juice so now I have to have most other applications closed while running it. I have not tried GR3 stand alone (but I never do anyways).

 

I'm on 10.5.2 and it's working fine.
Please contact tech support.

 

yup, standalone version is running for me. my machine is abrand new mac pro that only arrived on monday though, so it started from a later build of leopard 10.5.1 than most people had, and has only had GR3 and the updates installed so far.

 

Please try the combo updates.

 

Yeah, I forgot to mention when I said things are working for me that I did the combo update. That is always a good way to go. http://www.apple.com/support/downloads/macosx1052comboupdate.html

 

Good!

 

Is tech support alive?
8 days & still Waiting on this.

 

Please send me your ticket number, I will look into this.
If you're in the US, realize that it is a holiday today.

 

Today? I'm in the US BUT 8 days on this?
I don't Have a ticket number. No one gave me one.
Do you see the delema !

I won't post in the other thread again, But wake up someone at Tek support and have them get on this.
I'm Pissed!
:angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry:

 

When you contacted support, you should have received a ticket in email.
Please give me that number.

I understand that you're upset, and I want to help you.

M

 

Nope No Ticket. Never got one and there is nothing in my junk mail.
I called in to LA when the problem started and the guy said he would get back to me the next day.
He never did.
I did get this email Feb 14th:

Hi there,

The issue you reported yesterday seems to be working for use here. However, I am working on getting some additional information from our German team, so that we can get you worked out. I believe there was some misdocumented information on the guide on our knowledge base, as to OS 10.5, so I will get the necessary info and get it to you asap.

 

Cobrail,

We'd love to get some more detail as to what's not working as it's fine in Berlin, LA and in my house, not to mention other users.

Have you:

1) Reinstalled the Combo Update from Apple?
2) Fully uninstalled/reinstalled GR 3.0?
3) Run the update to Guitar Rig 3.01

Please let me know what's going on, and what you've done (in the order you've done them) so I can better help you.

Thanks,

Marc

 

Hi cobraii,

I'm on this again as well, and have asked tech support to get in touch with you right away.

Best,

-Florian

 

First off,
No one asked me or instructed me to do any of the above.

No to 1...... as everything and I mean everything is working fine (except GR3)
I'm Using many major graphics programs daily without a problem.

2. Yes
3. Yes

 

1 is the most important. Please do this right now...

http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1052comboupdate.html

As a personal note: never let software update update your software. Always use the combo update; I have seen many of these problems go away with the proper update procedures.

M

 

That is how I installed X.5.2
and you can't go back and re install it over a HD that already has X.5.2 on it

 

Yes you can. Please redownload the combo update and install it — this will in no way hurt your system. I do it all the time.