Pad 11 on Maschine + won’t retrigger

Anyone have a fix for this? I really hope I won’t have to send it in, I heard repairs can take months and I can’t imagine not having my main production missing for a month

when I first got the plus I use to have issues with pad one not wanting to retrigger on 16ths or flams, I fixed it by turning sensitivity down to 86%. I tried turning sensitivity down to zero and pad 11 still will not retrigger. I use Maschine 4+ days a week, and haven’t had this issue for an entire year till yesterday. Suspiciously, right after updating the firmware.

One more question, anyone know where the warranty info for Maschine plus is?

thx! Happy Holidays!

 

Sorry to hear that. I'd get in touch with HW tech support asap in your shoes.

Warranty is global for all HW afaik, it's in the ToS which is not exactly an easy read... what would you like to know specifically?

Happy Holidays!

 

Is it a 2 year warranty?

 

Depends on where you live and where you bought it from, some vendors might have extended warranty policies.
1-year for "The Americas" + Japan and 2 years for Europe and rest of the world.

 

Yikes, I’m at 13mo. Anyone else have this issue and found a fix?

I feel like it is common, 2 of my 4 Maschines throughout the years have suffered it.

 

It's not super common but happens, usually on controllers way older than 1 or 2 years tho.
Try this: Put your fingertip on the side of the Pad and lift the rubber up a bit, do it for all sides and wiggle the Pads around a bit, don't use brute force tho... This used to fix triggering issues on my M-Studio a lot.

Oh, I forgot since this happened since the firmware update you could try resetting the M+, note that this makes you will lose your favorites and you will also have to install everything again. Also, check if the Pad triggers if used in Controller Mode.

 

Thx, I did the wiggle and changed the curve to soft 3 and I am able to get some quality dynamics from pad 11 now. But I still can’t hit it hard and retrigger for anything faster than 1/16.

if only $1400 was was pocket change for me I’d snag me one of those purple Maschines.