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Platinum bounce?

Discussion in 'Product Installation and Activation (Archive)' started by WAR_MSCHINE, May 10, 2012.

  1. WAR_MSCHINE

    WAR_MSCHINE New Member

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    4
    HEY FIRST POST HERE

    i just bought the platinum bounce expansion pack and i cant seem to be able to install it, any one have any tips?
     
  2. savadious

    savadious NI Product Owner

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    if you are on WINDOWS - also download the small .EXE and launch the EXE

    simply - windows Download = 2 files.

    OSX download = 1 file.


    You must also check your emails for the serial number sent from NI
     
    Last edited: May 10, 2012
  3. Str8drop

    Str8drop New Member

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    5
    Iso file

    Mine is not working neither. I got an iso file and an exe. I downloaded the iso first then the exe and ran it. But when the exe gets to runnin their is an X in the library when installing. Ive tried everthing with the iso but the same issues occur. Like I say the exe is installing with no library and I cant seem to make sense of all this. Can somebody help me with this issue? Thanx:confused:
     
  4. savadious

    savadious NI Product Owner

    Messages:
    120

    Ahh that could explain it.

    I had an experience with a different NI download where the .ISO was corrupted and appeared to be in order.

    I simply re-downloaded the ISO and it worked for me. Is re-downloading an option you can try?
     
  5. Str8drop

    Str8drop New Member

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    5
    Have to try

    I have not tried that yet. Bout to see if that works.
     
  6. savadious

    savadious NI Product Owner

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    120
    UPDATE:

    I highly recommend you DO NOT LISTEN TO THE DEMO PROJECTS in Platinum Bounce.

    Because I recorded a few of my own beats using their kits and it was schmooove !

    Then I listened to the demo projects... and it was a 100 million % different style... so I think some people accidentally lock themselves into a genre if they hear the demo first !

    Skip da demo ... and just go with your own flow...
     
  7. WAR_MSCHINE

    WAR_MSCHINE New Member

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    4
    mines working

    got it to work

    after youve downloaded the two parts (one is a exe and the other is a iso file)
    you first install the exe, wich installs a "special driver" for the iso file to be mounted then you extract the iso file and there you go, activate and your set
     
  8. Str8drop

    Str8drop New Member

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    5
    Okay downloaded again. Im working on my pc laptop and I downloaded the iso file first. Immediately after I downloaded the exe and installed it the library keeps showing up with an X I finish download. Go to service center and it doesnt even recognize it. This some BS.
     
  9. Str8drop

    Str8drop New Member

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    5
    Iso file is corrupted. Tried almost 10 times still no library. 60 dollars wasted. I will not purchase another item from Native instruments.
     
  10. savadious

    savadious NI Product Owner

    Messages:
    120
    Im sorry to say that a corrupted .ISO is most likely a problem on YOUR end bro.

    I live in Philippines and got Platinum Bounce with no trouble.

    Try the following if you date

    1. Disable AntiVirus software and try again
    -SOME AV software scans for viruses and on files it can not scan - they are SOMETIMES corrupted due to AV software

    -OTHER AV software compares your download to a datrabase to see how many other users say its safe.. not enough SAFE answers and the file could be blocked/corrupted. This is a BRAND NEW ISO and will not be on file with your AV thus - perhaps leading to corruption..

    Disable all that jizz and download



    I have been there bro ... sometimes we have software on our machines that lead to wacky things happening.
     
  11. WAR_MSCHINE

    WAR_MSCHINE New Member

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    4
    @str8

    haveyou tried right clicking the iso file and selecting "extract"... that should give you a folder with the exe file to install
    ---
    //
     
  12. Str8drop

    Str8drop New Member

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    5
    I've tried all that. It still Has an X on the library during install. I tried uninstalling some hidden files and the files to re download and manage to clear my entire sounds from maschine. I think it's time to just let it go this is not getting any better. Lol cuz if I don't I'm going to spazz.
     
  13. RDMP

    RDMP Forum Member

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    20
    Purchased Platinum Bounce like 8 hours ago, but no serial so far. Hopefully it still comes in before the weekend ends.
     
  14. RDMP

    RDMP Forum Member

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    20
    Is NI actually sending out serials during weekends?
     
  15. WAR_MSCHINE

    WAR_MSCHINE New Member

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    4
    anybody here from NY,NY or rearby
     
  16. weez

    weez Forum Member

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    purchased platinum bounce for 2 days and i don't received the serial number.wtf NI, your service is so bad.
    we bought a thing we can't use.


    SEND ME MY SERIAL NUMBER!
     
  17. savadious

    savadious NI Product Owner

    Messages:
    120


    Open service center and create a new help request for one.
    Be sure to verify your email address is correct and check your spam folder.

    I have seen an occasional on slip by as well, but the product remains solid!
     
  18. weez

    weez Forum Member

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    21
    i have contact the support
    i have phone to NI,
    they send me a mail yesterday at 4:00pm

    "sorry for the delay on this.there was an error on the order that had to be fixed manually fixed.your order has been fixed an released so you will receive the serial in the next hour."


    but i still waiting now.i receive nothing.