PLEASE HELP: battery 3 crashes in live pro tools and wont run standalone

I've updated it, and reinstalled it over 10 times. i've spent whole afternoons tryin to get it running.
it crashes in live, pro tools and standalone.

I've filled out the technical support form but no one has got back to me.
the last thread dealing with this ended in january.
Please i need support, is there anyone that can help me?
i need to fix this for work ASAP.

im running a 2.33 intel core duo
2 gigs ram
os x 10.4.9
live 6.03
pro tools 7 (latest update)


anyone, any advice?

 

That's pretty severe and it sounds like you may have some problems on your hard drive. Can you post a crashlog or two? Perhaps that would give a clue into what is causing the crash.

 

I have same one. (on core 2 duo mac)

It seems run but I can't work on battery.
The battery window disappeared, but only it appear when I press F9.

I reinstalled but happens same thing.

Any idea?

 

the wonderful people at the native instruments technical support line in germany walked me through the problem and now its fixed.

one minute i was so upset for paying for something that didnt work,
and now im working with music in ways i could only dream.

call the the support line they are very helpful.

 

I haven't gotten support yet.

I have also another problem that when I boot mac, battery automatically start too.

Does anybody here have same problem?

 

Check your start up items in system preferences

Lisalisa:

Check your system preferences/User/startup items....make sure battery 3 is not there...in fact it's best to not have anything in your startup items folder for any DAW software.

jfk in Nashville