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Product Image Not Showing for Grey Forge

Discussion in 'Technical Issues (Archive)' started by Doug Arnett, May 15, 2014.

  1. Doug Arnett

    Doug Arnett New Member

    Messages:
    2
    Hi Maschine users! I recently purchased and installed the Grey Forge Maschine expansion, but unfortunately the product image does not show up like my other expansions do. Does anyone have the image file and know where this image file should be stored so I can manually correct this? Obviously this is not really a big deal because the expansion does work fine otherwise, but I appreciate any help...
     
  2. b-righteous

    b-righteous Moderator Moderator

    Messages:
    9,673
    Update Maschine.
     
  3. Doug Arnett

    Doug Arnett New Member

    Messages:
    2
    Thanks b-righteous. Maschine is up to date (2.1.1), even tried reinstalling Grey Forge, restarting, rebooting, etc. No luck. I found the path to the images (Library/Application Support/Native Instruments/Grey Forge/PAResources/Image/Grey Forge/ - i'm on a mac). The image files are not corrupt and everything seems to be where it should be... The following files are there: Grey Forge.meta, MST_artwork.png, MST_logo.png, VB_artwork.png, VB_logo.png.

    Any ideas?
     
  4. GuiGeek

    GuiGeek New Member

    Messages:
    17
    hello,

    I had the same problem.
    At first, i found a place where are stored the libraries images and db data, here all was present :

    C:\Program Files\Common Files\Native Instruments

    But i found a second place where almost all was present, but not the missing ones :D (for myself it was halcyon sky and rezonant blaze).

    C:\Users\Public\Documents\NI Resources\image

    So i copied the image from the first place to the second with respecting the same folder structure, and that worked, now all the libraries have their own pictures ;)
     
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