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Promotional 7x Expansions not showing up

Discussion in 'MASCHINE Area' started by omnilsen, May 13, 2017.

  1. omnilsen

    omnilsen New Member

    Messages:
    4
    I bought the Maschine Mikro MK2 yesterday registering it when I got home.
    I chose to buy it at this point partially because of the 7 promotional expansions being provided until 31st of May.

    My Mac already had an activated and registered version of Maschine 2.6.2 installed, as well as one of the promo exp's. But I doubt that this should affect the promo/discount to go through?

    Has anyone else experienced anything like this?
     
  2. ALDREAD

    ALDREAD NI Product Owner

    Messages:
    5,564
    Did you register it via the link ?
    But anyhow it can take 48 hrs ish for the serials to be added to your account , prob not including weekends
    You should receive an email with the serials for you to add to native access or service centre
    They may show up in your n.i product account before tho , always worth checking
     
  3. omnilsen

    omnilsen New Member

    Messages:
    4
    Wow, I forgot to register the hardware serial. Got the e-mail now.

    Thanks, Aldred!
     
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