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Purchased hardware replacement and support has stopped replying

Dieses Thema im Forum "General Chat" wurde erstellt von Steve Lehmann, 2. Dezember 2021.

  1. Steve Lehmann

    Steve Lehmann New Member

    Beiträge:
    2
    I paid for a keyboard replacement, confirmed with support, and they haven't sent the shipping label. I've followed up on the ticket three times, and still no reply. What can I do?
     
    Steve Lehmann, 2. Dezember 2021
    #1
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Beiträge:
    1.339
    Hey Steve,
    Can you send me your request number by direct message (go to my profile > start a conversation) ? We'll look into it.
     
    Jeremy @ NI, 2. Dezember 2021
    #2
  3. Steve Lehmann

    Steve Lehmann New Member

    Beiträge:
    2
    sent - thanks
     
    Steve Lehmann, 2. Dezember 2021
    #3