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Question for Jake Mandell

Discussion in 'REAKTOR SESSION' started by Jonno, Dec 22, 2003.

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  1. Jonno

    Jonno NI Product Owner

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    16
    Sorry to hassle you directly but there have been no replies to my issues below. I know I am not the only person having these difficulties. Could you please help me.

    I am using a MAC G4 OS9.2.2 and Cubase VST/32 V5.0r1. I have 750 meg ram assigned to Cubase.

    Trouble is RS is not stable at all when used as a VSTi through Cubase. It crashes regularly (error message 2 and 3) and the pull down menus freeze and do not allow selection.

    However, when used as a standalone it works fine.

    I use Battery and Pro 53 with absolutely no problems whatsoever

    I absolutely love the sounds and I was wondering whethr this is just a quirk of the demo or whether RS really would be this unstable when used with my setup. Any thoughts would be appreciated

    Cheers

    Jonno
     
  2. film-music.org

    film-music.org NI Product Owner

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    3
    Hi there,

    For what it's worth, I have the same problem with the full version of RS under OSX.3.2 and Logic. At first I thought RS was conflicting with my soundcard but after re-installing the OS it soon became clear that the same problem persisted under basic core audio. Stand alone works fine but plug in is a problem. However, the fact that you are experiencing similar issues under OS9.2 suggests to me that this a RS code rather than a Panther compatibility issue. If you need any more info, drop me line.
     
  3. Jonno

    Jonno NI Product Owner

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    Could someone from NI please comment

    Hi. Thanks for the post. If you are correct and the issues both of us are having is to do with the RS code why aren't NI looking into this. We can't be the only users with this issue surely.

    Jonno
     
  4. gmstudio

    gmstudio NI Product Owner

    Messages:
    75
    I'm totally guessing here, but perhaps RS is expecting to run under Cubase SL or SX, not 5.x?

    It's been pretty much rock-solid for me under SL.
     
  5. Demosthenes Q Drake

    Demosthenes Q Drake NI Product Owner

    Messages:
    2
    Hello. You are not alone. There are BIG problems with RS as VSTi in Cubase. I posted the following in a different RS thread. It's relevant here as well. NI needs to better communicate what is going on and what might be done about it. They are taking money promising something that they are not currently delivering.
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    I purchased the dynamo to RS upgrade last august or semptember. I've installed all the latest updates.

    Basically, as it stands, it works well as a stand alone but is impossible to use as a vst plug in in Cubase SX (OS X). It won't allow you to save any changes you make to an instrument running in Cubase. The minute you click on another window or click any of the transport controls, the instrument reverts back to the default snapshot. I've tried everything I can think of to get around this. As a plug-in, this thing is worthless if you have no control over the sounds. You can't save anything. G4 1.25 GHz 768Mg OSX Jaguar latest updates and latest updates for Cubase SX

    I contacted NI support and they said that they were aware of the problem and working on it. That was over two months ago and still no new update in sight. Well, that's fine but I'm angry as hell that I wasn't made aware of the problem before purchasing the product. There should be a message on the RS page of the NI site alerting users of Cubase. This is not a minor glitch, this is a fundamental failure of the application's functionality as a VSTi which is its huge selling point. That's why I purchased it.

    I appreciate the fact that NI's developers are not super-human and that these applications are horribly complex but the advertising and communication to customers and potential customers is egregiously poor. I feel cheated.

    News of an update or the status of an update's development would go a long way. As it stands I will never spend a dime on NI again.

    God I'm tired of being promised the moon and then spending money on this stuff just to be let down.
     
  6. Jonno

    Jonno NI Product Owner

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    16
    How about a response from NI

    It seems clear that there are a number of compatibility issues with RS as a VSTi. Is anyone at NI investigating this and hopefully a solution.
    I agree with the the last postee that all software developers are not superhuman including NI developers BUT we are talking about making an existing peice of software work as it is supposed to. That is all - nothing fancy here.
    Perhaps if developers spent less time developping new products and dealt with the issues that are impacting on their current user base this might strenghten loyalty and probably consumer trust in software houses and thus longer term sales.

    Anyone at NI care to comment ?? The moderators haven't bothered.

    Jonno
     
  7. John Nowak

    John Nowak Account Suspended

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    3,493
    I know the issues are being worked on with Reaktor, which will surely affect Reaktor Session as well. Sorry for not getting to you all earlier, but I rarely check the Session forum. :) I know for example AU support with DP is being ironed out now, and hopefully VST support will be cleaned up soon too. They're doing all they can I assure you, but VST implementation varies from program to program and really is a bit of a mess. Just because it works with one program doesn't mean it will work with the next. This is the fault of Steinberg most likely and their relatively crapped VST-related documentation, of course that's just my personal opinion though.
     
  8. Jonno

    Jonno NI Product Owner

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    16
    Thanks

    Thanks for the reply John. If NI manage to get VSTi stability (under MAC OS9.2.2) sorted out I would definately buy it - but not yet.
    Do you think NI would issue another demo with these issues sorted so people like me could try it again.

    Cheers

    Jonno
     
  9. John Nowak

    John Nowak Account Suspended

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    3,493
    I don't know honestly. :-\

    Why are you still running 9.2.2 by the way? I'm sure you have a good reason, just curious.
     
  10. Jonno

    Jonno NI Product Owner

    Messages:
    16
    Hi John. I'm still running OS9.2.2. because most of my gear is still OS 9.2.2. compatible ie Cubase VST32/ Steinberg Mastering suite / virtual guitarist etc and I cannot afford to upgrade the OS and this software. I cannot consider moving to another sequencer.

    Plus I had heard that Cubase SX is still a bit buggy and has some important features missing (in comparison to VST) although I realise it is a different product.

    Also I'm a bit tired of upgrading software because its there. I have Cubase working perfectly enough - why would I want to jeopardise that to upgrade to another product which could easily turn out to be less productive.

    Also I have heard that the Reaktor Session problem I am seeing is happening in OS 10 and / or Cubase SX. Why would I want to pay for this when I can already have this hassle for nothing !!!

    JUst a few thoughts

    Nice to hear from you

    Jonno
     
  11. John Nowak

    John Nowak Account Suspended

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    3,493
    Heh, all very true. Hopefully things will be better in a version or two and you can steal some money and move to X. ;-) This is the stuff you have to put up with being on the cutting edge I suppose!
     
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