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Reaktor 5 Will Not Install

Discussion in 'Product Installation and Activation (Archive)' started by Rezista, Mar 28, 2007.

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  1. Rezista

    Rezista NI Product Owner

    Messages:
    3
    Hey everyone,

    I have looked around at numerous posts but cant find anything related to this. I got a new intel MacBook and I am trying to load up Reaktor, and it will not let me get past the stage of inputing my name and serial number. The cancel and continue button become locked and I cannot continue, leaving me the only option to force quit.

    I have emailed tech support a while but no response as of yet.

    Has anyone else had these issues? Somebody please help me out here, I am dying here. Thanks.
     
  2. sowari

    sowari Moderator Moderator

    Messages:
    27,759
    how did you try to install Reaktor 5?

    you need to install from the original CD then install the R 5.1.2 update.

    when you boot up that version you will be asked to authorise. it should launch the Service Centre Application.

    i am moving this thread to the Install and Activate Forum.

    sowari
     
  3. Rezista

    Rezista NI Product Owner

    Messages:
    3
    I am using the original cd to try and install. I have the update purchased and its good to go but on my other machine. I just have to send it to my new one.

    Yea its the original cd installer that is locking at the serial number and name input stage. Thanks for your help. Maybe this is a sign that i should give up on music....lol
     
  4. sowari

    sowari Moderator Moderator

    Messages:
    27,759
    is this happening when you launch Reaktor 5?

    or when you try to install Reaktor 5?

    sowari
     
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