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Return S4

Discussion in 'KONTROL S2 / KONTROL S3 / KONTROL S4' started by vinceprice, Jul 8, 2011.

  1. vinceprice

    vinceprice NI Product Owner

    Messages:
    849
    I've had it for around 13 days I want to return it. How do I do this because I heard I need something from NI to return it.
     
    vinceprice, Jul 8, 2011
    #1
  2. Sinjintek

    Sinjintek NI Product Owner

    Messages:
    322
    surely your dealer has a return policy...
     
    Sinjintek, Jul 8, 2011
    #2
  3. vinceprice

    vinceprice NI Product Owner

    Messages:
    849
    Yeah but they said I need to go through NI because of the TP2 Serial #.
     
    vinceprice, Jul 8, 2011
    #3
  4. brocklambert

    brocklambert Forum Member

    Messages:
    958
    brocklambert, Jul 8, 2011
    #4
  5. Sinjintek

    Sinjintek NI Product Owner

    Messages:
    322
    ah... i had no idea. i'd like to return mine too, it's nice but.. eh, it's too late anyway, plus i just had to send it off to NI since it's never been able to calibrate (but works fine) so i don't even have it now :/
     
    Sinjintek, Jul 8, 2011
    #5
  6. fastfx

    fastfx NI Product Owner

    Messages:
    612
    I had a problem with my S4, I took it back to the shop, they sent it back to NI then about 3 weeks later they sent me a brand new S4 back.
     
    fastfx, Jul 9, 2011
    #6
  7. Sinjintek

    Sinjintek NI Product Owner

    Messages:
    322
    that's cool. but my gripe is not the condition, it's the execution.. jogs are too small to properly execute low speed scratching (can circumvent this with "scratch" input, but defeats portability) and i cannot route FX post-fader, which i tend to use fairly often for delays and such. the ability to work standalone would be nice too..

    don't get me wrong, the S4 is nice and likely perfect for many.. just not for me.
     
    Sinjintek, Jul 9, 2011
    #7
  8. rinkrat

    rinkrat New Member

    Messages:
    4
    I was told at Guitar Center that mine is not returnable because it uses software. (Not that I want to return it but I was told this when I bought it).
     
    rinkrat, Jul 9, 2011
    #8