S4 Hardware failure?

Hi guys,

Last week when I turned on my S4 it started doing this light flashing thing, like it's constantly powering up, and the loop screen going crazy.

I tried, swapping usb cables, using power only, plugging into different comps, reinstalled traktor, basically nothing works.
So I'm pretty sure it's a hardware issue? Has anyone encountered this problem before?

Here's a video to show you more clearly:
[ame="http://www.youtube.com/watch?v=lPuW_Ra_yLY"]Traktor S4 hardware failure - YouTube[/ame]

I've contacted NI, but their tech support is slow to reply, and they don't seem to read properly since they just replied with a generic template telling me to rename the 'Traktor Settings.tsi' file to 'Traktor Settings_BACKUP.tsi

Would they take it back for repair? my 1 year warranty expired yesterday, but I contacted them about it last week when it happened.

 

Im sure you have a two year warranty as with there other products.

Rob

 

Same problem

I have the same problem as you, i can play on the s4 controller, It works just fine. but all the lights are going mental. Did you find the problem?

 

My first S4 had an issue with the lights a few days after purchase (all the lights on one side stayed on, for one thing, including all the characters on the loop display). It ended up being a complete hardware failure that required a new S4. I was able to just return it the the store where I purchased it.

 

Actually mine didn't work at all while the lights were going crazy like that.

After leaving it turned off and unplugged for a week, I attempted to power it on again, and everything went back to normal - lights working, and actually works in Traktor Pro 2 etc.

Werid, I know. But it saved me from having to send in the S4 for repair.

In any case I think you should send it in for a repair.

 

Thank you for your replay I will send back my device. Its been like this for over 6 months. I just found out i have 2 year warenty where i bought it. So hopefully i will get it back in 100% working condition. Thanx again.
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thank you for your inputs

 

Not a problem. Let us know how you go.

 

how to solve driver problem or hardware ?

how to solve it
driver problem or hardware ? plz help me

 

My Kontrol S4 is doing the same thing, but I don't have luxury of returning under factory warranty as I bought mine from someone who didn't want it. Are there any repair shops or ways I can get this controller back up and running? Anyone know a fix for this issue yet, as it has been posted numerous times in the forums. Thanks