1. Please do not install macOS 10.15 Catalina yet, as Native Instruments software and hardware products are not supported under macOS 10.15 yet. For more info, please go HERE!
    Dismiss Notice

New S4MK3/S5/S8/D2 screens freeze again when switching spaces on macOS

Discussion in 'Bug Reports' started by ErikMinekus, Oct 4, 2019.

  1. ErikMinekus

    ErikMinekus NI Product Owner

    Messages:
    614
    This bug was fixed in Traktor 2.11.1, but now it's back again in 3.3.0. It does not occur on 3.2.0.

    Version and Setup:

    Traktor Scratch Pro 3.3.0.35
    macOS Mojave 10.14.6

    Reproduction Steps:
    1. Connect a Kontrol S4 MK3, S5, S8 or D2.
    2. Run Traktor in fullscreen.
    3. Load a track and press Play.
    4. Switch to a different space with a three- or four-finger swipe left.
    Observed Results:
    The screens on the controller freeze when switching to a different space.

    Expected Results:
    The screens should not freeze when switching to a different space.
     
    Last edited: Oct 5, 2019
  2. kokernutz

    kokernutz NI Product Owner

    Messages:
    208
    I can confirm this happens on the S4 MK3 as well.
     
  3. Elvinos

    Elvinos New Member

    Messages:
    1
    I am getting blue frozen screens on my Traktor S4 mk3 Screens since updating to Mac OS Catalina - I have tried the beta software and this has failed to fix the issue.
     
  4. ErikMinekus

    ErikMinekus NI Product Owner

    Messages:
    614
    Elvinos that's not related to this issue. You should file a separate issue with NI.

    This is also a good reminder that you shouldn't update to a major new macOS version until NI is done testing.